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- Tasks: Be the friendly face of our Hair and Beauty department, managing bookings and supporting daily operations.
- Company: Join Coleg Gwent, a diverse and inclusive college dedicated to empowering students and staff.
- Benefits: Enjoy wellbeing activities, mental health support, and subsidised gym access.
- Other info: Welsh language skills are desirable; applications in Welsh are encouraged.
- Why this job: Thrive in a creative environment while making a positive impact on clients and students.
- Qualifications: Excellent communication skills and a team player attitude; salon experience is a plus.
The predicted salary is between 20000 - 28000 £ per year.
37 hours per week – Term Time
Join our vibrant Hair and Beauty department as a friendly and professional Receptionist.
You\’ll be the first point of contact for clients, students, and staff, managing salon bookings, supporting daily operations, and ensuring a welcoming front-of-house experience.
The College is committed to safeguarding, ensuring the safety and welfare of children and young people. Employment is subject to a satisfactory Enhanced Disclosure from the Disclosure and Barring Service and registration with the Education Workforce Council (EWC) if appropriate.
Please note that successful candidates will be expected to pay for the Enhanced Disclosure and registration with the Education Workforce Council.
We are looking for an individual with excellent communication and customer service skills, organized with strong IT and admin abilities. Experience in a reception or salon environment is a bonus, but you must be a team player who thrives in a busy, creative setting.
The ability to use the Welsh language at a basic level (or willingness to undertake training) is desirable. Applications may be submitted in Welsh and will not be treated less favorably than applications submitted in English.
Lecturing posts will require a teaching qualification (e.g., PGCE) or the willingness to attain one within a specified period. This will be a requirement under your contract of employment and EWC registration.
Our Commitment to Diversity and Inclusion
At Coleg Gwent, we are committed to providing a working environment that embraces diversity and promotes equality of opportunity, aligned with the Equality Act 2010. We aim to embed these principles in our daily practices with learners, colleagues, and partners.
We believe that diverse teams are the most successful. We welcome applications from individuals of all backgrounds, including minority groups, women, LGBTQ+ individuals, non-binary people, and those with disabilities. We are dedicated to being an anti-racist organization and increasing diversity by removing barriers and supporting all staff to reach their potential.
Applications from speakers of languages other than English are encouraged. We are inclusive regardless of age, marriage and civil partnership status, impairment, sex, sexual orientation, pregnancy and maternity, race, religion or belief, gender identity, or gender expression. Our campuses are accessible, with facilities such as prayer rooms.
We are a Disability Confident Employer and members of the Black Leadership Group, supporting various Staff Networks (Enabled, Men\’s Alliance, Women Together, Cynefin, LGBTQ+, Race Alliance).
Our Culture and Wellbeing
We are committed to building a culture of inclusion that empowers our people to thrive and fosters a sense of belonging. Our ED&I steering group champions these values.
Your wellbeing is important. We offer wellbeing activities, mental health support through trained champions, subsidized gym access, and other initiatives to support your mental and physical health.
Closing Date: 14.09.25
Interview Date: 24.09.25
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Receptionist - Hair and Beauty employer: Coleg Gwent
Contact Detail:
Coleg Gwent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Hair and Beauty
✨Tip Number 1
Familiarise yourself with the specific services offered in the Hair and Beauty department. Knowing the ins and outs of what the salon provides will help you engage confidently with clients and demonstrate your enthusiasm for the role.
✨Tip Number 2
Brush up on your customer service skills by practising common scenarios you might encounter as a receptionist. Think about how you would handle busy periods, difficult clients, or managing multiple bookings to show your readiness for the fast-paced environment.
✨Tip Number 3
If you have any experience in a salon or similar setting, be prepared to discuss specific examples during your interview. Highlighting your relevant experience can set you apart from other candidates and show that you understand the unique challenges of the role.
✨Tip Number 4
Consider learning some basic Welsh phrases if you're not already familiar. This shows your willingness to embrace the local culture and can be a great asset in connecting with clients and colleagues alike.
We think you need these skills to ace Receptionist - Hair and Beauty
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Receptionist position in the Hair and Beauty department. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: If you have experience in a reception or salon environment, make sure to emphasise this in your CV and cover letter. Provide specific examples of how you've managed bookings, provided customer service, or supported daily operations.
Showcase Communication Skills: Since excellent communication is crucial for this role, include examples in your application that demonstrate your ability to interact effectively with clients, students, and staff. Mention any relevant training or experiences that showcase your customer service skills.
Express Willingness to Learn: If you are not fluent in Welsh but are willing to learn, mention this in your application. Highlight your adaptability and eagerness to undertake training, as this shows your commitment to the role and the organisation's values.
How to prepare for a job interview at Coleg Gwent
✨Showcase Your Customer Service Skills
As a receptionist in the Hair and Beauty department, you'll be the first point of contact for clients. Make sure to highlight your previous customer service experience and how you handle various situations with professionalism and friendliness.
✨Demonstrate Organisational Abilities
Being organised is key in this role. Prepare examples of how you've managed bookings or schedules in the past, and be ready to discuss your methods for staying on top of tasks in a busy environment.
✨Familiarise Yourself with the Salon Environment
If you have any experience in a salon or similar setting, be sure to mention it. If not, do some research on common practices and terminology used in hair and beauty salons to show your enthusiasm and willingness to learn.
✨Embrace Diversity and Inclusion
The College values diversity and inclusion highly. Be prepared to discuss how you can contribute to a welcoming environment for all clients and colleagues, and consider sharing any relevant experiences that demonstrate your commitment to these values.