At a Glance
- Tasks: Lead the resolution framework, manage complaints, and drive positive cultural change.
- Company: Coleg Cambria, a forward-thinking educational institution.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Join a dynamic team dedicated to fostering a positive college culture.
- Why this job: Make a real difference in student experiences and uphold college integrity.
- Qualifications: Experience in case management and strong communication skills.
The predicted salary is between 29700 - 36300 £ per year.
Resolution Case Lead at Coleg Cambria will oversee the college's integrity and resolution framework from its Deeside Campus, handling formal complaints, disciplinary matters, and malpractice cases with impartial reviews.
You will develop case management plans, supervise interviews, gather evidence, and advise managers and leaders to drive positive cultural change in line with the College's Strategic Plan.
Resolution & Case Management Lead employer: Coleg Cambria
Coleg Cambria is an exceptional employer, offering a supportive work culture that values professional development and the Welsh language. With excellent pension schemes and generous leave entitlements, employees are encouraged to grow within their roles while making a meaningful impact in the Health and Social Care sector across North Wales.
