At a Glance
- Tasks: Provide SAP B1 support and contribute to IT team activities.
- Company: Join Cole Fabrics PLC, a global leader in decorative ribbons.
- Benefits: Hybrid work model, competitive salary, and opportunities for growth.
- Other info: Dynamic environment with a focus on continuous improvement.
- Why this job: Be part of an innovative team and enhance your IT skills.
- Qualifications: 2+ years experience with SAP B1 or similar ERP systems.
The predicted salary is between 35000 - 45000 £ per year.
We are looking for an IT support technician with experience supporting SAP Business One (SAP B1), or similar ERP system, to join our IT team and support the business's expanding use of SAP B1. You will join a small IT team and focus on day-to-day support of SAP B1 users, working with IT colleagues on SAP features and integrations, and contributing to broader IT support activities as required.
About Us
Cole Fabrics PLC is a forward-thinking and ambitious business with a head office based in Nottinghamshire. Our customers vary from beauty and skincare specialists, florists, chocolatiers, through to national and multinational fashion and retail clients from all over the world. We manufacture decorative ribbons, labelling ribbons, printed ribbons, bows and embellishments at our Nottingham, Preston and Far East sites. Our expertise and experience in textiles and ribbons enables the development of products from raw fibres through to finished products. The company has grown steadily over the past 25 years from a single manufacturing site family-owned business to a global ribbon business with a comprehensive range of products and manufacturing capability.
The role
This is a full-time hybrid role with regular on-site presence required.
Responsibilities include:
- Ongoing SAP Support
- Act as the SAP B1 specialist within a small IT team and provide SAP B1 support.
- Work with SAP B1 support partner to troubleshoot and resolve system issues.
- Support development and continuous improvement within SAP B1.
- Contribute to the ongoing documentation of SAP B1 processes and functions.
- Help to test system updates.
- Broader IT Support
- Contribute to day-to-day IT support activities as part of the wider IT team.
- Collaborate with colleagues to ensure systems and infrastructure remain stable and effective.
Person specification
- Proactive solution-focused approach and willingness to take ownership of issues.
- Excellent analysis, attention to detail and problem-solving skills.
- Ability to prioritise, investigate and resolve tasks independently.
- Ability to adapt to changing business needs.
- Excellent interpersonal and communication skills.
- Enthusiasm and passion for IT.
- Excellent documentation and reporting skills.
Essential criteria
- Minimum 2 years hands-on experience of SAP B1 or similar ERP in a Windows environment.
- Experience providing end user support in a predominantly Windows environment.
- Experience of writing and supporting Microsoft SQL.
Desirable criteria
- Experience of SAP B1.
- Experience working in an international manufacturing environment.
- Experience with common SAP B1 modules and add-ins.
IT and SAP support technician employer: Cole Fabrics
Cole Fabrics PLC is an excellent employer that fosters a collaborative and innovative work culture, making it an ideal place for IT professionals looking to grow their careers. With a focus on employee development and a supportive team environment, you will have the opportunity to enhance your skills while contributing to exciting projects in a dynamic industry. Located in Nottinghamshire, our hybrid working model offers flexibility alongside regular engagement with a passionate team dedicated to delivering exceptional support for our SAP B1 users.
