At a Glance
- Tasks: Manage post room duties and support facilities operations in a dynamic office environment.
- Company: Join a global organisation with modern offices in beautiful Chiswick Park.
- Benefits: Competitive salary up to £26,000 and a 12-month fixed-term contract.
- Other info: Fast-paced environment with opportunities to develop your skills.
- Why this job: Perfect for those who thrive in busy roles and enjoy supporting colleagues.
- Qualifications: Experience in a Post Room or Mailroom and strong customer service skills.
A global organisation with modern offices within the beautiful Chiswick Park is looking for a proactive and hands-on Post Room/Facilities Assistant to join their busy Facilities team. This is a fantastic opportunity for someone who enjoys a busy and varied role, is hard working, takes pride in their work, and is happy to roll up their sleeves to support colleagues across the business.
The Post Room / Facilities Assistant is a key role supporting the Facilities Co-ordinator. You will manage all post room duties, meeting rooms set ups and assist the co-ordinators in the provision of other facilities services at the Chiswick Park offices.
Key duties will include:
- Ensure all deliveries to site are managed in line with company process
- Incoming mail to be stamped, scanned on to mailroom portal and placed into post ‘pigeon’ trays
- Manage H&S and ensure the post room and goods lift area are clean and tidy
- Assist the Facilities Co-ordinator with outgoing courier shipments and franking mail
- Carry out daily checks in all the meeting rooms, service hubs and around the site to ensure in line with H&S standards they are safe, clean and tidy
- Report H&S issues to the Facilities Co-ordinator
- Check service hub printers – A4/A3 paper trays are full and empty toner cartridges are replenished
- Report printers not working to the Facilities Co-ordinator so that maintenance engineers are called out for repairs
- Together with the Facilities Coordinator you will manage the furniture set up and re-set in the meeting rooms
Skills and experience required:
- The ideal candidate will have previous experience working in a Post Room or Mailroom for a large business
- You will take pride in your work and deliver high standards of customer service to the site/colleagues
- Be adaptable to change and working in a very fast-paced environment
- The ability to multi-task is key to being successful in this role
- Strong communication and ability to work well with your team
- Have a hands-on approach and be able to follow and execute instructions
- Strong Health & Safety awareness
Post Room Assistant employer: Cole Connections Ltd
Join a dynamic global organisation located in the vibrant Chiswick Park, where you will thrive in a supportive and collaborative work environment. As a Post Room Assistant, you will enjoy a competitive salary, opportunities for professional growth, and the chance to contribute to a team that values hard work and high standards of service. With modern facilities and a commitment to employee well-being, this role offers a rewarding experience in a beautiful setting.
StudySmarter Expert Advice🤫
We think this is how you could land Post Room Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation's values and work environment. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to the Post Room/Facilities Assistant role. Think about how your previous experience aligns with the key duties mentioned in the job description, and be ready to share specific examples.
✨Tip Number 3
Dress the part! Since this role is based fully on-site, make sure you present yourself professionally during the interview. A smart appearance shows that you take the opportunity seriously and are ready to roll up your sleeves.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Post Room Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in post room or mailroom roles. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service and multi-tasking abilities!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Facilities team. Share specific examples of how you've managed similar tasks in the past and how you take pride in your work.
Show Off Your Communication Skills:Since this role involves working closely with colleagues, make sure your application reflects your strong communication skills. We love candidates who can convey their thoughts clearly and work well in a team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Cole Connections Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Post Room/Facilities Assistant role. Familiarise yourself with the key duties listed in the job description, such as managing deliveries and ensuring health and safety standards. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Customer Service Skills
Since this role involves delivering high standards of customer service, be prepared to share examples from your past experiences. Think about times when you went above and beyond to assist colleagues or resolve issues. This will show that you take pride in your work and are committed to supporting your team.
✨Demonstrate Your Adaptability
The job requires someone who can thrive in a fast-paced environment. During the interview, highlight instances where you've successfully adapted to changes or managed multiple tasks at once. This will reassure them that you're ready to roll up your sleeves and tackle whatever comes your way.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the company culture. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you. For example, you could ask about the biggest challenges the Facilities team faces or how they measure success in this role.
