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- Tasks: Lead operations for a global logistics company, ensuring efficiency and financial success.
- Company: Join a leading global logistics firm with a focus on innovation and teamwork.
- Benefits: Enjoy a competitive salary, up to 15% annual bonus, and great benefits.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: 5+ years in a similar role, strong communication, and people management skills required.
- Other info: Opportunity for career growth and a focus on work/life balance.
The predicted salary is between 90000 - 120000 £ per year.
Working for a global logistics company, we are looking for a highly competent and experienced Operations Director to join their team based in Feltham and take responsibility for the operational business in the UK including operations financials and more specifically that it meets the demands of the business in terms of efficiency and financial forecast. In addition, this position will be responsible for all Facility related topics for the UK business entity.
As Operations Director you will also be responsible for UK security and regulatory obligations for the Company (Civil Aviation Authority & Facility). Oversee regulatory requirements of CAA (Civil Aviation Authority).
Overview of the role:- Preparing and analysing operational & financial performance to discuss at the Operations Board Meetings
- Manage and take ownership of Operations KPIs; implement and drive throughout the business to achieve Operational targets.
- Analyse day to day operations efficiently sustaining maximum productivity. Take an analytical approach, alongside logical and practical methods, to fine tune operational processes and their effectiveness for continuous improvement.
- Communicate and collaborate with all business units within UK and globally
- Leadership, plan & organise the operational teams.
- Organise, establish clear organisational structures for operations including a Succession Plan.
- Represent UK to regulatory authorities.
- Ownership of the disaster recovery plan created by the organisation that contains detailed instructions on how to respond to unplanned incidents such as natural disasters, power outages, cyber-attacks and any other disruptive events.
- Lead Facility Management, responsible for Health & Safety protocol and support operational procurement needs.
- Review the Business Plan & Strategy making recommendations for change to maximise our position in the UK economic environment.
- Cost management & reporting, identify & deliver operational cost reduction and cost avoidance initiatives.
- In partnership with HR and the UK Senior Team, monitor and care for the work/life balance and mental wellbeing of self and each individual team member, this in line with the ethos of the company.
- Inspire, lead, develop and manage the Operations team to follow the standards, to achieve overall team success in client retention, minimised client churn and client satisfaction.
- Minimum 5 years’ experience in a similar level position
- Experience in leading and coaching people to develop in their roles
- Strong communication skills – written & verbal; ability to connect with all levels of people.
- Excellent people management skills
- Practical knowledge - CAA (Civil Aviation Authority) level Cargo Manager.
- Understands cost effectiveness and working within a Budget.
- Excellent analytical skills
- Broad understanding of HMRC processes
- Experience in developing departmental strategy and improving performance.
- Competent in Microsoft Software
If you’re interested in this opportunity and you think you have the right skills and experience please do apply. We will carefully review your application to assess the suitability to the role and we will be in touch. Thank you for your interest.
Location: Feltham | Salary: £90000 - £120000 per year | Job type: Permanent | Posted: 20/03/2026
Operations Director employer: Cole Connections Ltd
Contact Detail:
Cole Connections Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics industry and let them know you're on the hunt for an Operations Director role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company thoroughly. Understand their operations, financials, and any recent news. This will help you tailor your answers and show that you're genuinely interested in the role and the company.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've inspired and developed teams in the past. Highlight your experience with KPIs and operational efficiency to demonstrate your fit for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team and ready to take on the challenges of an Operations Director.
We think you need these skills to ace Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Director role. Highlight your experience in managing operations, financials, and team leadership. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements in operations and how you can contribute to our success at StudySmarter.
Showcase Your Analytical Skills: Since the role involves analysing operational performance, make sure to mention any relevant experience you have with data analysis and improving processes. We love candidates who can think critically and drive continuous improvement!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Cole Connections Ltd
✨Know Your Numbers
As an Operations Director, you'll need to be on top of operational and financial performance metrics. Brush up on key KPIs relevant to the logistics industry and be ready to discuss how you've used data to drive efficiency in past roles.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so think about examples that highlight your ability to inspire and develop teams. Be prepared to share specific instances where you've successfully led a team through challenges or implemented a succession plan.
✨Understand Regulatory Requirements
Familiarise yourself with the Civil Aviation Authority regulations and any other relevant compliance issues. Being able to discuss how you've navigated regulatory landscapes in previous positions will show you're well-prepared for this role.
✨Prepare for Scenario Questions
Expect questions about handling unplanned incidents or operational disruptions. Think through your disaster recovery strategies and be ready to explain how you would manage crises while maintaining operational continuity.