At a Glance
- Tasks: Support IT projects and systems improvements in a global recruitment organisation.
- Company: Join a well-established global recruitment company with a focus on IT development.
- Benefits: Competitive salary, hybrid working, private healthcare, and 23-28 days annual leave.
- Other info: Gain direct exposure to the Global IT Director and work on impactful projects.
- Why this job: Fast-track your IT career with a clear pathway to management in just 3-5 years.
- Qualifications: Minimum 2 years' experience in recruitment agency IT support and knowledge of CRM systems.
The predicted salary is between 35000 - 40000 £ per year.
Salary: £35,000 – £40,000 depending on experience
Location: London, Southwark | Monday to Thursday office-based, Fridays working from home
Hours: Monday to Friday, 8:30am – 5:30pm
Job Type: Permanent, Full-time
Looking for an opportunity to develop your IT career with a clear pathway into management? We are recruiting for an exciting opportunity to join a well-established global recruitment organisation, offering excellent training, development and a structured career pathway towards becoming an IT Manager within 3–5 years, subject to achieving agreed objectives.
Reporting directly to the Global IT Director, you will support IT projects, systems implementations and technology improvements across an international business. Previous experience working within a recruitment agency is essential, along with a good understanding of recruitment systems and processes. Experience using Bullhorn would be particularly advantageous. This is a fantastic opportunity for someone with as little as two years' relevant experience who is ambitious, eager to learn and looking to develop a long-term career in IT.
Responsibilities
- Coordinating IT projects, system implementations and technology improvements from planning through to completion
- Working with internal teams, stakeholders and external suppliers to ensure projects remain on track
- Maintaining project plans, timelines, documentation and progress reports
- Monitoring deadlines, identifying potential issues and proactively finding solutions
- Supporting systems testing, implementation, user training and process improvements
- Maintaining accurate IT records, systems information and operational documentation
- Coordinating IT onboarding, offboarding, equipment and access requests
- Providing initial IT support and liaising with external providers to resolve technical issues
- Identifying opportunities to improve processes and working practices
About you
- A minimum of 2 years' relevant experience, including previous employment within a recruitment agency
- Experience supporting IT systems, projects, systems administration or technology-related business operations
- Knowledge of recruitment CRM/ATS systems, ideally Bullhorn
- Excellent organisational skills with the ability to prioritise workloads and consistently meet deadlines
- Strong communication skills, both written and verbal, with the confidence to engage with people at all levels
- A responsible, reliable and conscientious approach to work
- A proactive self-starter who uses initiative, common sense and sound judgement
- A genuine willingness to learn, develop new skills and take on increasing responsibility
- Good working knowledge of Microsoft 365 applications
- The drive and commitment to build a long-term career within IT
What's on offer
- A structured development pathway towards IT Manager within 3–5 years
- Direct exposure to the Global IT Director
- Excellent training and professional development opportunities
- Experience working on meaningful IT projects within a global recruitment organisation
- Hybrid working with Fridays from home
- 23 days' annual leave, increasing to 28 days (including three days allocated to Christmas closure)
- Private healthcare, company pension and life assurance
If you have experience working within recruitment, enjoy technology and systems, and are looking for an opportunity to develop your career with a global organisation, we would love to hear from you.
IT Project Support Analyst in London employer: Cole Connections Ltd
At Cole Connections, we pride ourselves on being an exceptional employer in the renewable energy sector, offering a dynamic work environment that fosters professional growth and development. Our team enjoys competitive salaries, a company van, and ongoing training opportunities, all while working hands-on with cutting-edge technology in a supportive culture that values quality and innovation. Located in Surbiton, Surrey, we provide our engineers with the chance to make a meaningful impact in the renewable energy landscape, ensuring their contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land IT Project Support Analyst in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Cole Connections Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Cole Connections Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Cole Connections Ltd!
✨Direct Apply to Cole Connections Ltd
Let's not forget to apply directly through the Cole Connections Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Project Support Analyst in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Cole Connections Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Cole Connections Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Cole Connections Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.