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- Tasks: Support clients post-launch, solve issues, and build strong relationships.
- Company: Dynamic logistics company focused on client success.
- Benefits: Competitive salary, full-time hours, and car parking available.
- Why this job: Kickstart your career in a client-facing role with growth opportunities.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Fast-paced environment with exposure to various business areas.
The predicted salary is between 34000 - 34000 £ per year.
£34,000 per annum
Full-time, 40 hours per week
Based in Feltham and fully on-site (car parking available)
This is a great opportunity to step into a client-facing role within the logistics industry, whether you’re looking to build a career in sales or move into a longer-term path within customer success.
You’ll support clients after go-live, helping them get the most from the service, solving issues as they arise, and building strong, long-term relationships.
It’s a role where you’ll learn quickly, get exposure to different parts of the business, and play a key part in the overall customer experience.
Key responsibilities- Support the sales cycle by working with new clients and ensuring a smooth transition from onboarding into day-to-day.
Client Services Executive in London employer: Cole Connections Ltd
Contact Detail:
Cole Connections Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Executive in London
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry on LinkedIn or at local events. Building connections can open doors and give you insider info about job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Knowing their services and challenges will help you stand out as someone who’s genuinely interested in making a difference.
✨Tip Number 3
Practice your communication skills! As a Client Services Executive, you'll need to convey information clearly and build relationships. Role-play with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that perfect role, and applying directly shows your enthusiasm for joining our team.
We think you need these skills to ace Client Services Executive in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Client Services Executive role. Highlight any previous client-facing roles or customer service experience to show us you’re a great fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about this role and how your background aligns with our needs. Be genuine and let your personality come through.
Showcase Problem-Solving Skills: Since the role involves solving issues for clients, share examples in your application where you've successfully resolved problems or improved customer experiences. We love seeing how you think on your feet!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Cole Connections Ltd
✨Know the Logistics Industry
Familiarise yourself with the logistics industry and its trends. Understanding the challenges and opportunities in this field will help you engage in meaningful conversations during the interview.
✨Showcase Your Client-Facing Skills
Prepare examples from your past experiences where you've successfully managed client relationships or resolved issues. Highlighting your ability to build rapport and solve problems will demonstrate your fit for the role.
✨Research the Company
Dive into the company's values, mission, and recent news. This knowledge will not only impress the interviewers but also allow you to tailor your answers to align with their goals and culture.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquiring about their approach to customer success or how they measure client satisfaction shows your genuine interest and eagerness to contribute.