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For Companies At a Glance
- Tasks: Lead HR operations, improve processes, and enhance employee experience.
- Company: Join a renowned media organisation with a global presence.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Make a real impact by optimising HR systems and processes.
- Qualifications: Experience in HR operations and strong data management skills.
- Other info: Fast-paced environment with a focus on continuous improvement.
The predicted salary is between 55000 - 70000 £ per year.
Role based in West London
Hybrid working; 3 days a week in the office and 2 days working remotely
About you
- You are someone who genuinely enjoys making things work better.
- You notice where processes feel clunky, where data does not quite add up, and you naturally want to fix it.
- You like being the person who brings structure, clarity and consistency to a busy HR environment.
- You are comfortable working across the full employee lifecycle and you enjoy being at the centre of HR operations rather than sitting on the edge.
- You are organised, detail focused and calm under pressure, especially when priorities are shifting.
- This role will suit you if you like improving systems, simplifying processes and making life easier for both HR teams and the wider business.
- You will also enjoy working with data, spotting trends and using that insight to drive better decisions.
- The ideal candidate will thrive in a busy, ever-changing environment.
Your experience
- You will already have experience working in an HR Operations within a HR Shared Services environment and understand how a well run HR function should operate.
- You will have hands on experience managing HR processes, HR systems and service delivery across areas such as onboarding, offboarding and employee data management.
- You are confident using HRIS systems such as Workday and comfortable working with Excel, reports and dashboards.
- You pay close attention to detail, particularly when it comes to data accuracy, reporting and audits.
- You are used to managing multiple priorities and working at pace without losing quality.
- Exposure to global mobility processes would be highly desirable, although not essential.
- You are someone who can challenge existing ways of working and introduce practical, simple improvements that genuinely add value.
- You are also confident communicating with a range of stakeholders and can explain data or processes clearly to colleagues who are not technical.
What you will be doing with your experience
- You will take ownership of HR operations and focus on delivering a consistent, high quality service across the employee lifecycle.
- You will review current HR processes, identify gaps or inefficiencies and implement improvements that enhance both accuracy and user experience.
- A big part of your role will be driving digital optimisation, making better use of systems and automation to streamline workflows.
- You will be responsible for maintaining data integrity across HR systems.
- This includes running regular audits, producing validation reports and taking corrective action where needed.
- You will also look at root causes and put improvements in place to prevent issues from happening again.
- You will work closely with the Director of HR Operations, understanding how things are currently done and leading on improvements.
- You will ensure stakeholders are kept informed and confident in any changes.
- You will also oversee areas such as employee surveys, using feedback from new joiners and leavers to identify trends and opportunities to improve the employee experience.
- Alongside this, you will support global mobility case coordination, employee engagement initiatives and corporate social responsibility activity, including managing budgets and reporting.
About the business
This is a well established and highly recognisable media organisation with a significant presence in the UK and a truly global reach. They operate at scale, with millions of people engaging with their content every day, and they are known for their fast paced, high performing environment. The HR function plays a key role in supporting that pace while maintaining strong governance, data accuracy and employee experience. You will be joining a business that values operational excellence, continuous improvement and clear, reliable HR support. There is a strong focus on using data, systems and process to drive better outcomes across the organisation.
Next steps
We will carefully review your application to assess the suitability to the role, and we will be in touch. Thank you for your interest.
HR Operations Lead employer: Cole Connections Ltd
Contact Detail:
Cole Connections Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their HR operations and think about how your experience can bring value. We want you to shine when it comes to discussing how you can improve their processes!
✨Tip Number 3
Practice your pitch! Be ready to explain how you've tackled challenges in HR operations before. Use specific examples that highlight your skills in data management and process improvement – this is what will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace HR Operations Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the HR Operations Lead role. Highlight your experience with HR processes, systems, and any improvements you've made in previous roles. We want to see how you can bring structure and clarity to our busy environment!
Showcase Your Data Skills: Since this role involves a lot of data management, don’t shy away from showcasing your experience with HRIS systems like Workday and your comfort with Excel. We love seeing candidates who can spot trends and use data to drive decisions!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate candidates who can communicate complex processes simply, especially since you'll be explaining things to non-technical colleagues. Make it easy for us to see your value!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Cole Connections Ltd
✨Know Your HR Operations Inside Out
Make sure you brush up on your HR operations knowledge, especially around processes like onboarding and offboarding. Be ready to discuss how you've improved systems in the past and how you can bring that experience to the table.
✨Data is Your Best Friend
Since this role involves a lot of data management, come prepared with examples of how you've used data to drive decisions. Familiarise yourself with HRIS systems like Workday and be ready to talk about your experience with Excel, reports, and dashboards.
✨Showcase Your Problem-Solving Skills
Think of specific instances where you've identified inefficiencies and implemented improvements. This will demonstrate your ability to challenge existing processes and add value, which is key for this role.
✨Communicate Clearly and Confidently
You'll need to explain complex data or processes to non-technical colleagues, so practice articulating your thoughts clearly. Use simple language and be ready to answer questions about your approach to stakeholder communication.