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- Tasks: Coordinate sales support, manage orders, and ensure customer satisfaction in a fast-paced beauty environment.
- Company: Join Cole Beauty, a dynamic and ambitious beauty brand with a passionate team.
- Benefits: Real responsibility from day one, growth opportunities, and a supportive team culture.
- Why this job: Be the heartbeat of operations and make a real impact in the beauty industry.
- Qualifications: Experience in FMCG, strong communication skills, and knowledge of export documentation.
- Other info: Enthusiastic team players welcome; you'll thrive in our vibrant office atmosphere.
The predicted salary is between 25000 - 35000 £ per year.
Are you a born organiser with a passion for beauty and a serious love of getting things done? Do you thrive in a fast-paced environment where no two days are the same, and you genuinely get a buzz from keeping everything running like clockwork? If so, we want to hear from you.
At Cole Beauty, we’re a dynamic, growing beauty brand with big ambitions. We’re proud of what we make, passionate about our customers, and looking for someone who shares that energy.
As our Sales Support Coordinator, you’ll be the engine behind our operations, making sure every order lands on time, every customer feels taken care of, and the team behind you has everything they need to fly. This is an office-based role at the heart of everything we do, where your attention to detail and can-do attitude will genuinely make a difference every single day.
What You’ll Be Doing
- You’ll be the go-to person for our business customers, building strong relationships and delivering brilliant service every single day.
- You’ll own the full order process from receipt to despatch, ensuring accuracy, compliance and on-time delivery at every step.
- A key part of the role involves preparing and managing all export documentation, navigating international shipping requirements with confidence, so experience in this area is a real advantage.
- You’ll work closely with our 3PL warehouse partners to ensure smooth stock flow and fulfilment, and provide wider support to the team on samples, PR and influencer requirements as needed.
What We’re Looking For
- You’ll have come up through the ranks of an FMCG business, you know the pace, you know the pressure, and you love it.
- You’re the person who spots a problem before it becomes one, communicates clearly without fuss, and takes genuine pride in a job well done.
- You’ll also bring solid knowledge of Incoterms and shipping types such as LCL and FCL, hands-on experience preparing export documentation and shipping Dangerous Goods, and confidence working with 3PL providers and ERP systems — Netsuite experience is a bonus.
- EDI experience with major UK multiples is a plus, along with sharp Excel skills and brilliant attention to detail.
- Above all, you’ll bring loads of enthusiasm, flexibility, and a genuine team-player spirit.
Why Cole Beauty?
Because we’re a team that genuinely cares. About our products, our customers, and each other. You’ll be surrounded by passionate people, given real responsibility from day one, and have the chance to grow with a brand that’s going places.
Ready to join us? Apply below or send your CV to recruitment@colebeauty.com. We’d love to hear from you.
Sales Support Coordinator employer: Cole Beauty Limited
Contact Detail:
Cole Beauty Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Coordinator
✨Tip Number 1
Get to know the company inside out! Research Cole Beauty, their products, and their values. This way, when you get that interview, you can show off your passion for beauty and how you fit into their dynamic team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales support and operations. Think about examples from your past experiences that showcase your problem-solving skills and attention to detail—these are key for the role!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance of getting noticed!
We think you need these skills to ace Sales Support Coordinator
Some tips for your application 🫡
Show Your Organisational Skills: As a Sales Support Coordinator, your knack for organisation is key. Make sure to highlight any relevant experience where you've kept things running smoothly, whether it's in a previous job or a personal project. We love seeing how you can keep the wheels turning!
Tailor Your CV and Cover Letter: Don’t just send out the same old CV! Tailor it to match the job description. Use keywords from the posting, like 'attention to detail' and 'customer service'. This shows us you’re genuinely interested and understand what we’re looking for.
Demonstrate Your Problem-Solving Skills: We want to know how you tackle challenges! Share specific examples of when you've spotted a potential issue before it escalated and how you resolved it. This will show us that you’re proactive and ready to jump in when things get tricky.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Cole Beauty Limited
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of Incoterms and shipping types like LCL and FCL. Being able to discuss these confidently will show that you understand the role and can hit the ground running.
✨Show Off Your Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple tasks or solved problems proactively. This will demonstrate your ability to keep things running smoothly in a fast-paced environment, just like Cole Beauty needs.
✨Be a Team Player
During the interview, highlight your collaborative spirit. Share stories about how you've worked with others, especially in operations or customer service roles. This will resonate well with their emphasis on teamwork and support.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and specific challenges they face in operations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.