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- Tasks: Engage with guests, supervise play activities, and create a fun environment.
- Company: Colchester Zoo, a vibrant place for family fun and adventure.
- Benefits: Free zoo visits, discounts, competitive pay, and flexible hours.
- Why this job: Join a dynamic team and inspire joy in children and families.
- Qualifications: Experience with children is a plus; enthusiasm is key!
- Other info: Zero-hour contract with opportunities for growth and training.
The predicted salary is between 11 - 13 £ per hour.
If you are interested in applying, please complete the Application Form below and send the completed form along with your CV by email to kalahari@colchesterzoo.org.
As part of our Children’s Play Area Team, you will provide guests with an excellent customer experience by ensuring visitors have access to safe and constructive play activities. The right person for the job must be able to energise and engage with younger guests and adult companions with enthusiasm, motivation and a passion for inspiring and bringing added fun to the visitor experience.
Role Responsibilities
- Ensuring that all guests receive a friendly welcome.
- Supervising play area activities and events ensuring that guests follow rules and guidelines.
- Supporting engaging activities in our interactive and bug encounter areas.
- Handling of customer payments within outlets around the Zoo including Jungle Tumble, Sand Shop and Face Painting.
- Maintaining the cleanliness of equipment in the department.
- Contributing to special events and performances including on stage, in costume or around the Zoo as a mascot.
- Assisting visitors at our Australian rainbow lorikeet and ring-tailed lemur walkthrough habitats.
Role Requirements
- Experience working with children is preferred but not required.
- Experience in drama or performing arts is desirable but not required.
- Excellent communication skills for a range of customer needs and abilities.
- Ability to work both collaboratively within a team and individually.
- Ability to work under pressure in a fast-paced environment.
Working Hours
This is a zero-hour position with the opportunity to work up to 5 days per week during the holidays. Full training will be provided. Applicants must be available to work at weekends and across holiday periods, after completing a probationary period. Availability to work at least one day during weekday term time is also required. A limited number of evening shifts are required mainly during special events such as Halloween and Christmas. Finish times vary throughout the year in line with the opening hours. This job does involve working outside in all weather conditions.
CZS is a non-smoking environment and smoking is not permitted by members of staff whilst on the premises. CZS is an equal opportunities employer.
Benefits
- FREE Zoo visits
- FREE onsite parking
- Staff events
- Discounts on Animal Adoptions, Annual Memberships and Animal Experiences
- Discounts in the Outpost Gift Shop
- Discounts in food outlets
- Annual leave which accrues based on hours of work
- Competitive hourly rate
- Regular training
Play Area Assistant in Colchester employer: Colchester Zoo Limited
Contact Detail:
Colchester Zoo Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Play Area Assistant in Colchester
✨Tip Number 1
Get to know the zoo! Familiarise yourself with the play area and the animals. This way, when you chat with guests, you can share fun facts and create a lively atmosphere that keeps everyone engaged.
✨Tip Number 2
Show off your personality! When you're interacting with kids and their parents, let your enthusiasm shine through. A friendly smile and a bit of energy can go a long way in making their visit memorable.
✨Tip Number 3
Practice your communication skills! Whether it's explaining the rules or guiding activities, being clear and approachable is key. Try role-playing with friends to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets to the right place. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Play Area Assistant in Colchester
Some tips for your application 🫡
Get to Know Us: Before you dive into the application, take a moment to explore our website and get a feel for what we’re all about. Understanding our values and mission will help you tailor your application to show how you fit right in with our team!
Craft Your CV: Make sure your CV is up-to-date and highlights any experience you have working with children or in customer service. Even if you don’t have direct experience, think about skills from other jobs or activities that could be relevant!
Personalise Your Application Form: When filling out the application form, don’t just copy and paste! Use this opportunity to showcase your personality and enthusiasm for the role. Mention specific experiences that demonstrate your ability to engage with kids and create a fun atmosphere.
Double-Check Everything: Before hitting send, give your application a thorough once-over. Check for typos, ensure all sections are filled out, and make sure your CV is attached. A polished application shows us you’re serious about joining our team!
How to prepare for a job interview at Colchester Zoo Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Play Area Assistant. Familiarise yourself with the job description and think about how your skills and experiences align with what they’re looking for. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Enthusiasm
This position is all about engaging with children and creating a fun atmosphere. During the interview, let your passion for working with kids shine through. Share any relevant experiences, even if they’re informal, and demonstrate your ability to energise and motivate younger guests. A positive attitude can go a long way!
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, especially those involving children or customer interactions. Think of examples from your past where you’ve successfully managed similar scenarios. This will showcase your problem-solving skills and ability to work under pressure, which are crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, you’ll likely have the chance to ask questions. Use this opportunity to show your interest in the team and the zoo. Ask about the types of activities you might be involved in or how the team collaborates during busy periods. This not only gives you valuable information but also demonstrates your enthusiasm for the role.