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- Tasks: Join our team to serve customers and create a welcoming atmosphere on matchdays.
- Company: Be part of Colchester United Football Club's vibrant matchday catering operation.
- Benefits: Flexible shifts, earn extra cash, and gain valuable work experience.
- Why this job: Perfect for those wanting to enhance their skills in a fun, energetic environment.
- Qualifications: No experience needed, just bring your positive attitude and strong interpersonal skills.
- Other info: Work up to 35 matchdays a year and opportunities in conference and banqueting.
Job description We have a fantastic opportunity to become part of our matchday catering operation at the JobServe Community Stadium – home to Colchester United Football Club. We are recruiting for Matchday catering staff to work regular 4-6 hour shifts. Experience is not essential, however strong interpersonal skills are of the up-most importance in our customer facing industry. This is an ideal job for anyone looking to gain some work experience and make some extra money in their spare time. Dutiesinclude serving customers, operating a till, cleaning & some food prep. Up to 35 Match-days throughout the year and opportunities to work in conference and banqueting. Applicants must live within daily travelling distance ofColchester. Key Responsibilities: Polite, courteous and presentable at all times. Have a professional and positive attitude. Provide a welcoming atmosphere to all guests. Happy to take direction. Commitment to customer care with the ability to demonstrate it. Active listening skills to ensure orders are taken correctly. Taking food and drink orders to ensure prompt and accurate service. Deal with customer requests and queries. Complete additional duties requested by a Manager or Team Leader. Deliver service with a smile. Attend mandatory and other training as required. Comply with all company policies and procedures. Salary: £8.00 – £11.44 per hour, dependant on age & experience
Matchday Catering Staff - Part Time employer: Colchester United Football Club
Contact Detail:
Colchester United Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Matchday Catering Staff - Part Time
✨Tip Number 1
Make sure to highlight your interpersonal skills during any conversations or interviews. Since this role is customer-facing, demonstrating your ability to communicate effectively and create a welcoming atmosphere will set you apart from other candidates.
✨Tip Number 2
Familiarize yourself with the JobServe Community Stadium and Colchester United Football Club. Showing that you have knowledge about the venue and its events can impress the hiring team and demonstrate your genuine interest in the position.
✨Tip Number 3
Be prepared to discuss your availability for matchdays. Since the job requires working on specific days throughout the year, being flexible and showing your commitment to the schedule can make you a more attractive candidate.
✨Tip Number 4
Practice active listening skills before your interview. This role involves taking orders accurately, so being able to demonstrate that you can listen carefully and respond appropriately will be crucial in showcasing your suitability for the job.
We think you need these skills to ace Matchday Catering Staff - Part Time
Some tips for your application 🫡
Highlight Interpersonal Skills: Since strong interpersonal skills are crucial for this role, make sure to emphasize any relevant experience you have in customer service or teamwork. Use specific examples to demonstrate how you've successfully interacted with customers in the past.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work at the JobServe Community Stadium. Mention your willingness to learn and adapt, as well as your commitment to providing excellent customer care.
Tailor Your CV: Customize your CV to reflect the key responsibilities mentioned in the job description. Highlight any previous roles where you had to take orders, operate a till, or handle customer queries, even if they were informal or volunteer positions.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which is important in a customer-facing role.
How to prepare for a job interview at Colchester United Football Club
✨Show Your Interpersonal Skills
Since strong interpersonal skills are crucial for this role, be prepared to demonstrate your ability to communicate effectively. Share examples from past experiences where you successfully interacted with customers or worked in a team.
✨Emphasize Your Positive Attitude
A professional and positive attitude is key in the catering industry. During the interview, convey your enthusiasm for the role and your commitment to providing excellent customer service.
✨Be Ready to Discuss Flexibility
This position requires working on matchdays and possibly in conference and banqueting settings. Highlight your availability and willingness to adapt to different shifts and responsibilities.
✨Prepare for Common Customer Scenarios
Think about potential customer interactions you might face in this role. Prepare responses for common scenarios, such as handling complaints or taking orders, to showcase your active listening and problem-solving skills.
