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For Companies At a Glance
- Tasks: Build relationships and coordinate exciting events for clients at a vibrant stadium.
- Company: Join Colchester United, a dynamic EFL League 2 club with a thriving events venue.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Why this job: Be part of memorable experiences and make a real impact in the events industry.
- Qualifications: Customer-focused, organised, and passionate about delivering exceptional service.
- Other info: Flexible hours with occasional weekend and evening work for event coordination.
The predicted salary is between 26900 - 28000 £ per year.
Colchester United, a proud EFL League 2 club, is home to one of the region's most dynamic and successful Conference & Events venues. We are looking for an enthusiastic and customer-focused Conference & Events Account Executive to join our Commercial Team and help deliver memorable experiences for our clients.
This is a fantastic opportunity for someone who enjoys building relationships, planning engaging events and working in a lively, supportive environment. Every day will bring something different from hosting show rounds and coordinating meetings to helping shape some of the exciting social events we run throughout the year.
About the Role
As part of our Conference & Events Team, you’ll play an important role in helping us make the most of our non-matchday facilities. You’ll look after a portfolio of valued clients, welcome new business opportunities and support the smooth delivery of a wide range of events.
If you enjoy being organised, working with people, and having variety in your day, this role could be a great fit.
Key Responsibilities
- Build strong relationships with existing clients, ensuring their needs are met and expectations exceeded.
- Work proactively to achieve monthly revenue and booking targets through customer engagement, portfolio management and in-person meetings.
- Coordinate events from planning to delivery, ensuring everything runs smoothly and clients leave delighted.
- Manage and convert incoming enquiries, helping clients find the right solution for their event.
- Seek out new contacts and nurture opportunities to grow revenue.
- Support the planning of stadium events, including booking entertainment and responding to customer questions.
About You
- Motivated, positive and eager to grow within the Conference & Events industry.
- Passionate about delivering exceptional customer service.
- Able to communicate confidently and warmly with clients and colleagues.
- Highly organised with excellent attention to detail.
- Calm under pressure and professional at all times.
- Flexible and open to working occasional weekends or evenings when events require it.
Hours & Salary
40 hours per week, with some weekend and evening work. Salary: £26,900 basic, OTE approx £28,000.
Conference & Events Account Executive - Maternity Cover employer: Colchester United Football Club
Contact Detail:
Colchester United Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Account Executive - Maternity Cover
✨Tip Number 1
Get to know the venue inside out! Familiarise yourself with the layout, facilities, and services offered at the JobServe Community Stadium. This way, when you meet potential clients, you can confidently showcase what makes it a fantastic place for their events.
✨Tip Number 2
Network like a pro! Attend local events and connect with other professionals in the Conference & Events industry. Building relationships can lead to new opportunities and referrals, so don’t be shy about putting yourself out there.
✨Tip Number 3
Practice your pitch! When meeting clients, be ready to explain how you can help them create memorable events. Tailor your approach based on their needs and show genuine enthusiasm for making their vision come to life.
✨Tip Number 4
Follow up after meetings! A quick email or call to thank clients for their time can go a long way. It shows you care and keeps you top of mind when they’re ready to book their next event. Plus, it’s a great chance to address any questions they might have!
We think you need these skills to ace Conference & Events Account Executive - Maternity Cover
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for events and customer service shine through. We want to see that you're excited about the role and ready to bring your energy to our team!
Tailor Your CV: Make sure your CV highlights relevant experience in event planning and client management. We love seeing how your skills align with what we do, so don’t be shy about showcasing your achievements!
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Share specific examples of how you've built relationships and delivered exceptional service in past roles – we want to hear your story!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It helps us keep track of applications and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Colchester United Football Club
✨Know Your Venue
Before the interview, make sure you research Colchester United and its Conference & Events facilities. Familiarise yourself with their offerings and any recent events they've hosted. This will show your enthusiasm and help you discuss how you can contribute to their success.
✨Showcase Your People Skills
As a Conference & Events Account Executive, building relationships is key. Prepare examples of how you've successfully managed client relationships in the past. Be ready to discuss how you handle difficult situations and ensure customer satisfaction.
✨Demonstrate Your Organisational Skills
Bring along examples of past events you've coordinated, highlighting your attention to detail and ability to manage multiple tasks. Discuss your planning process and how you ensure everything runs smoothly, even under pressure.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills. Think about potential challenges you might face in this role and how you would address them. This could include managing last-minute changes or dealing with difficult clients, so have some strategies in mind.
