At a Glance
- Tasks: Lead a dynamic catering team and ensure top-notch service during events.
- Company: Join Colchester United Catering, where passion meets professionalism.
- Benefits: Competitive pay, flexible shifts, and the chance to create memorable experiences.
- Other info: Opportunity to grow in a vibrant and supportive workplace.
- Why this job: Be part of an exciting environment and inspire a talented team.
- Qualifications: Experience in team leadership and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
A variety of soft skills and experience may be required for the following role. Please ensure you check the overview below carefully.
Are you ready to be part of and lead a dynamic catering team to new heights? As our Catering Duty Manager, you will play a pivotal role in ensuring the seamless operation of our catering department. Your main focus will be ensuring top-notch service in the club kiosks and public bars during match days and events.
Key Responsibilities:- Work closely with the Head of Catering and Duty Managers to prep stadium kiosks for match day service.
- Supervise and manage a team of talented colleagues, inspiring them to achieve outstanding results and meet key targets.
- Monitor and manage staffing levels for each function or match, optimising efficiency and maintaining cost-effectiveness.
- Ensure all catering areas are well-stocked before matches and events to maximise sales.
- Minimise stock wastage through effective ordering and allocation.
- Showcase your versatility by working in various front-of-house areas, supporting the team wherever needed to ensure efficiency and productivity.
- Coordinate setup for the next event/match, keeping costs low.
- Gather valuable feedback from customers after each function and collaborate with relevant departments to drive continuous improvement in our catering business.
- Manage and address any performance issues or shortcomings of front-of-house staff in collaboration with the Head of Catering, promoting a positive and professional work environment.
- Take responsibility for stock management during matches and events, adhering to established procedures and ensuring accuracy and accountability.
- Maintain clean and compliant catering areas, upholding our strict Health and Safety standards.
- As a trusted key holder, oversee stadium opening and closing procedures, occasionally working independently.
- Proven experience in successfully leading, managing, and motivating teams.
- Flexibility is key; be prepared to adapt to varying shift patterns based on the needs of our catering business, including the ability to work longer shifts at short notice.
- Punctuality and impeccable personal presentation are essential.
- Passionate about delivering outstanding customer service and creating memorable experiences.
- Mindful of cost control measures and resource optimisation.
- Strong awareness of Health and Safety practices.
- Excellent communication skills to foster positive relationships with colleagues and customers.
- Exemplify the values of Colchester United Catering Department and serve as an ambassador for our brand.
Join our team as a Duty Manager and contribute to creating memorable experiences for our guests while leading a talented team in a vibrant environment!
Hours of Work: 40 hours per week
Catering Duty Manager employer: Colchester United Football Club
As a Catering Duty Manager at Colchester United, you will thrive in a vibrant and dynamic environment where teamwork and excellence are at the forefront. We offer competitive benefits, a supportive work culture that values your contributions, and ample opportunities for personal and professional growth within the catering industry. Join us in creating memorable experiences for our guests while enjoying the unique atmosphere of match days and events at our stadium.
Contact Details:
Colchester United Football Club Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Catering Duty Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the catering industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've successfully managed teams in the past. Highlight your ability to inspire and motivate others – that's what they want to see!
✨Tip Number 3
Be proactive! If you spot a catering company that excites you, don’t wait for them to post a job. Reach out directly through our website and express your interest. A little initiative can go a long way in landing that dream role.
✨Tip Number 4
Prepare for interviews by practising common questions related to team management and customer service. Think about how you can demonstrate your passion for creating memorable experiences and your commitment to health and safety standards.
We think you need these skills to ace Catering Duty Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership abilities and any relevant catering experience to show us you’re the perfect fit for our dynamic team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about catering and how your past experiences have prepared you for this role. Be sure to mention your customer service skills and ability to manage a team.
Showcase Your Soft Skills:We love candidates who can communicate well and inspire others. In your application, give examples of how you've motivated teams or handled challenges in previous roles. This will help us see your potential as a leader!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Colchester United Football Club
✨Know Your Catering Stuff
Make sure you brush up on your catering knowledge before the interview. Understand the key responsibilities of a Catering Duty Manager, like stock management and team supervision. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Off Your Leadership Skills
Prepare examples of how you've successfully led and motivated teams in the past. Think about specific situations where you inspired your colleagues to achieve great results. This will demonstrate your ability to manage a dynamic catering team effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life catering scenarios, like handling a busy match day or addressing performance issues with staff. Practise your responses to these types of questions so you can showcase your problem-solving skills and adaptability.
✨Emphasise Customer Service Passion
Since delivering outstanding customer service is crucial, be prepared to share your experiences in creating memorable guest experiences. Highlight any feedback you've received from customers and how you've used it to improve service, showing that you genuinely care about the customer experience.
