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- Tasks: Lead a team to enhance admissions and curriculum support for students.
- Company: Join Colchester Institute, a leader in education and training.
- Benefits: Supportive environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in students' lives and inspire future generations.
- Qualifications: Experience in team management and excellent organisational skills required.
- Other info: Be part of a vibrant community dedicated to educational excellence.
The predicted salary is between 36000 - 60000 £ per year.
Join Colchester Institute - Where Your Career Makes a Difference. At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment.
We are seeking a dedicated Admissions and Curriculum Support Team Leader to join the team. You will be providing operational line management to the team and ensuring a high quality service to everyone at Colchester Institute. You will also have responsibility for the admissions and funding assessment process for applicants from outside the UK.
About the roleTo have responsibility for the continuous review and improvement of all aspects of the FE admissions service, including full time study programmes, part time funded and full cost programmes.
- Ensure a smooth and high-quality admissions service which is customer led, with clear communications to applicants, parents and other stakeholders including schools, employers and curriculum areas.
- To lead and manage a team of admissions and curriculum support officers to ensure the full student journey is supported from application through to course completion, providing a high quality and responsive service to curriculum staff and to support them in the implementation of on-course policies and procedures including the student disciplinary, attendance and Educational Visits policies.
- To manage and oversee the front of house reception, enquiry line and switchboard services to the College, ensuring a high quality professional and welcoming service to all visitors, customers and potential customers, with the provision of accurate and accessible information and assistance.
- Have responsibility for staff switchboard training and ensuring switchboard workflows are updated in line with operational requirements.
- To provide a first-class service to International and overseas applicants, so they are able to access accurate and good quality information about funding assessments, equivalence of qualification and immigration rules and regulations in accordance with the points-based immigration system.
- Excellent administrative, IT and organisational skills.
- Proven experience of managing a team to provide customer focused support, and dealing with enquiries from a wide range of customers, both internal and external.
- Experience of working in a busy team environment, managing the workloads of others and under various conflicting priorities.
Education to level 3 or above and/or a professional qualification in relevant subject area or equivalent.
Why join usAt Colchester Institute, we value our staff and invest in their growth. Joining us means becoming part of a vibrant community dedicated to excellence in education and training. If you are passionate about making a difference and inspiring the next generation, we would love to hear from you.
Admissions and Curriculum Support Team Leader in Colchester employer: Colchester Institute
Contact Detail:
Colchester Institute Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions and Curriculum Support Team Leader in Colchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Colchester Institute on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the college's values and recent initiatives. We want to see that you're genuinely interested in making a difference in education, so be ready to share how your experience aligns with their mission.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to team management and customer service. We know you’ve got the skills, so let’s make sure you can showcase them confidently!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Colchester Institute family.
We think you need these skills to ace Admissions and Curriculum Support Team Leader in Colchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Admissions and Curriculum Support Team Leader. We want to see how you can make a difference at Colchester Institute!
Showcase Your Team Management Skills: Since this role involves leading a team, be sure to include examples of your previous management experience. We love to see how you've successfully supported and motivated others in a busy environment.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. Remember, first impressions count!
Apply Through Our Website: Don’t forget to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Colchester Institute
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description for the Admissions and Curriculum Support Team Leader. Familiarise yourself with the responsibilities and expectations, especially around managing a team and providing customer-focused support. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
As a potential team leader, it’s crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed a team in the past, particularly in busy environments. Highlight your approach to motivating staff and ensuring high-quality service delivery, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle conflicting priorities. Think of specific situations where you’ve had to manage multiple tasks or resolve issues effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Research Colchester Institute
Take some time to learn about Colchester Institute’s values, mission, and recent developments. Understanding their commitment to education and community will allow you to express why you want to be part of their team. It also shows that you’re genuinely interested in the role and the organisation.
