Deputy Head of Admission, Registration and Exam in Belfast

Join Colchester Institute - Where Your Career Makes a Difference
At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment.
We are seeking a Deputy Head to join our team. In this role you will deputise for the Head of Admissions, Registration and Exam Services, supporting the delivery of a high-quality service across admissions, registration, timetabling, reception and examinations. You will ensure processes run smoothly, accurately and efficiently, supporting students from their initial application through to the completion of their studies and receipt of results.
You will work collaboratively with curriculum leads and other departments to deliver effective, consistent and cost-efficient services, while proactively identifying opportunities to improve processes and systems. You will also maintain up-to-date knowledge of relevant legislation, regulations and official guidance, ensuring compliance and that all required returns and deadlines are met.
Job title: Deputy Head of Admission, Registration and Exam Services
Full Time, Permanent
Colchester Campus
About the role:
To deputise for the Head of Admission, Registration and Exam Services as required, including during periods of absence. This includes leading the department's day-to-day operations, representing the service at internal and external meetings, and making operational decisions within delegated authority. To support with managing the day-to-day operations of the Admission, Registration and Exam Services department. To support with the development of polices, systems and processes to ensure that they effectively inform business efficiencies as well as minimising administrative tasks for staff involved in teaching and delivery. Work with ILT to maximise the opportunities within EBS to reduce manual input and duplication of effort, by both staff and students / applicants. To ensure registrations, changes of circumstances and exam results are processed in a timely manner to support funding claims being made at the earliest opportunity to maximise early cash flow. To ensure that college examinations are delivered in an organised manner with accurate and timely data, in line with JCQ regulations and ensuring Awarding Body Deadlines are achieved. To lead on improvements to the EAA process providing a streamlined, timely, effective and consistent process for all relevant provision types. To support with the planning and co-ordination of all student enrolment and continuously improve current process and communications for a better student experience and reduce the need for queries and amendments. Essential Experience:
Proven effective excellent line management experience. High level of interpersonal and influencing skills enabling effective working relationships and team working. Experience of working with databases and systems to ensure information is processed timely, accurately and is complete. Experience of the development and improvement of processes to ensure more effective working and an improved customer experience. Working knowledge and experience of data protection and working with confidential and sensitive information, including GDPR. Essential Qualifications:
Education to level 3 or above and/or a professional qualification in relevant subject area or equivalent Minimum of Level 2 qualification in English and Mathematics GCSE 4+ or C and above / CSE Level 1 / O-Level C or above / Level 2 Adult Numeracy or Literacy or equivalent Why join us?
At Colchester Institute, we value our staff and invest in their growth. Joining us means becoming part of a vibrant community dedicated to excellence in education and training. If you are passionate about making a difference and inspiring the next generation, we would love to hear from you.
We do not engage with recruitment or search agencies
unless they have been officially contracted in line with our PSL. TPBN1_UKTJ