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For Companies At a Glance
- Tasks: Lead a team, manage data, and support project delivery in asset management.
- Company: Join Colchester Borough Homes, an award-winning organisation serving 7,000 residential properties since 2003.
- Benefits: Enjoy competitive salary, local government pension, training opportunities, and flexible working arrangements.
- Why this job: Make a real impact on residents' homes while developing your leadership and technical skills.
- Qualifications: Strong communication, data analysis, and ICT skills; experience in social housing and business improvement required.
- Other info: We value diversity and welcome applicants from all backgrounds, including those with disabilities.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Full Time 37 hours per week, Permanent.
Colchester Borough Homes (CBH) is a wholly owned subsidiary of Colchester City Council. As part of the local business community since 2003, we are an award-winning organisation providing management and maintenance services to around 7,000 residential properties.
About the Role
We’re looking for a proactive and motivated Senior Technical Assistant to join our Asset Management Team. This is a fulfilling and varied role that offers the opportunity to lead and develop a small team of Technical Assistants, while playing a key part in the delivery of our capital and planned works programmes.
You’ll be an essential member of the team, supporting project delivery, maintaining data integrity, and driving continuous improvement across our services. From managing contract registers and analysing housing data to supporting compliance and reporting, this role offers a unique blend of leadership, technical expertise, and oversight.
This is a fantastic opportunity for someone who enjoys problem-solving, and is passionate about making homes safer, more efficient, and better for our residents.
About you
We’re looking for someone who:
- Has excellent communication, organisation, and ICT skills
- Understands GDPR and has a strong grasp of social housing property services
- Is confident in data analysis, report writing, and using housing software systems
- Has experience in business process improvement
- Is a natural leader, able to motivate and support others
- Is committed to delivering outstanding customer service and continuous improvement
You’ll be flexible, assertive, and able to work both independently and collaboratively. A high level of IT competence, particularly in Microsoft 365 and housing systems, is essential.
Benefits of working for CBH
In return, we are offering a competitive salary, including excellent benefits, which includes:
- Local Government Pension Scheme with a 20.8 % employer contribution
- Excellent training, development, and progression opportunities
- Annual leave entitlement of 23 days annual leave (increasing to 26 days after 5 years’ service), plus bank and public holidays and two extra company holidays during the Christmas period.
- The opportunity to buy up to another 5 days holiday, subject to conditions
- Access to the Employee Assistance Programme
- Provision of a smartphone and laptop
- Discounted gym member – corporate membership rate at Leisure World and the Northern Gateway.
- 1 Volunteering Day per year
- Free Flu Jab
- Agile Working at Colchester Borough Homes means having some flexibility about when, where, and how we work to best meet the needs of our role and service area.
Other employee benefits include payment of a professional subscription, free yearly eye tests plus a contribution towards glasses for VDU use.
You can find out more about Colchester Borough Homes by visiting: www.cbhomes.org.uk
Or, if you wish to discuss the post further, please contact the Head of Assets & New Homes – Mark Wicks on 07850 066129 for an informal conversation.
Interviews will be held face-to-face, date to be confirmed.
Equality & Diversity Commitment
Colchester Borough Homes are an equal opportunities employer. As part of our continued commitment to Equality and Diversity, and our workforce accurately reflecting the community we represent, we welcome applicants from all backgrounds, and applicants who have status as an individual with a physical or mental disability. We are a Disability Confident Employer and a Mindful Employer. We also hold accreditations for Working Well, Investors in People Gold status and the Armed Forces Covenant.
How to apply
- Read the advert, Job Accountability Statement and Person Specification
- Click ‘Apply online’ below and complete the application form in full, ensuring that you indicate how you meet the criteria contained within the Person Specification
- Press ‘submit’
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Senior Technical Assistant employer: Colchester City Council
Contact Detail:
Colchester City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Assistant
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, particularly those related to housing systems and data analysis. This will not only boost your confidence but also demonstrate your proactive approach during interviews.
✨Tip Number 2
Prepare examples of your leadership experience and how you've successfully motivated a team in the past. Being able to articulate these experiences will show that you are ready to take on the responsibilities of leading a small team of Technical Assistants.
✨Tip Number 3
Research Colchester Borough Homes and their recent projects or initiatives. Understanding their values and current challenges will help you tailor your conversation during the interview and show your genuine interest in contributing to their mission.
✨Tip Number 4
Brush up on your knowledge of GDPR and compliance regulations relevant to social housing. Being well-versed in these areas will not only prepare you for potential questions but also highlight your commitment to maintaining data integrity and outstanding customer service.
We think you need these skills to ace Senior Technical Assistant
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Senior Technical Assistant position. Make sure you understand the key responsibilities and required skills, such as data analysis, report writing, and leadership.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your communication, organisation, and ICT skills, as well as any experience in social housing property services.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and how your background makes you a suitable candidate. Mention specific examples of your problem-solving abilities and commitment to customer service.
Highlight Continuous Improvement Experience: In your application, be sure to include examples of how you've contributed to business process improvements in previous roles. This will demonstrate your proactive approach and alignment with the company's goals.
How to prepare for a job interview at Colchester City Council
✨Showcase Your Leadership Skills
As a Senior Technical Assistant, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and supported others in previous roles.
✨Demonstrate Your Technical Expertise
Make sure to highlight your experience with data analysis, report writing, and housing software systems. Be ready to discuss specific projects where you applied these skills effectively.
✨Understand the Role of Compliance
Since compliance is a key part of this role, brush up on GDPR and social housing property services. Be prepared to explain how you ensure compliance in your work and any relevant experiences you've had.
✨Prepare for Problem-Solving Scenarios
This position requires strong problem-solving abilities. Think of examples where you've successfully tackled challenges in your previous roles, particularly in relation to business process improvement.
