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- Tasks: Patrol parking areas, issue notices, and assist the public with enquiries.
- Company: Join the North Essex Parking Partnership, a multi-award-winning council organisation.
- Benefits: Enjoy flexible shifts, generous leave, and discounts at popular retailers.
- Why this job: Make a real difference in road safety while enjoying great career growth.
- Qualifications: Full UK driving licence and ability to walk long distances required.
- Other info: Inclusive culture with opportunities for all, including those with disabilities.
The predicted salary is between 30000 - 42000 £ per year.
Responsibilities
- Patrolling parking restrictions
- Protecting the safety and interests of all road users
- Issuing penalty charge notices
- Resolving face‑to‑face customer enquiries
- Reporting issues with the road network to the appropriate authority
Why work with us?
We pride ourselves on our inclusive and supportive staff culture. As a member of the team, you would have access to various benefits, including:
Benefits
- Attractive local government pension scheme
- Generous annual leave entitlement
- Flexible working options – 4 days on, 4 days off shift pattern as standard
- Discounts and cashback on purchases at many local and national retailers including:
- Supermarkets such as Asda, Sainsbury’s, and Tesco
- Home and Garden stores such as B&Q, IKEA, and Wickes
- Fashion outlets such as Asos, Matalan, and Primark
- Sports and leisure facilities such as Bannatyne, Leisure World Colchester, and the Gym Group
Requirements
- A full UK manual driving licence
- Ability to walk more than 10 miles a day in any weather condition
Preferred qualifications
- Positive, polite, and professional attitude
- Written and verbal communication skills
- Literacy, numeracy, and basic IT skills
- Confidence to work independently and as part of a team
- Resilience
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.
About the Employer
The North Essex Parking Partnership is a multi‑award‑winning, council‑run organisation, led by Colchester City Council, which brings together parking services in Braintree, Colchester, Epping Forest, Harlow, Tendring and Uttlesford.
Job Opportunity
Would you want to work for a multi‑award‑winning organisation with great staff benefits and career opportunities? This role offers a unique chance to contribute to road safety and community service.
Civil Enforcement Officer in Harlow employer: Colchester City Council
Contact Detail:
Colchester City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer in Harlow
✨Tip Number 1
Get to know the company! Research the North Essex Parking Partnership and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with face-to-face customer enquiries, it’s crucial to demonstrate a positive and professional attitude. Role-play common scenarios with friends or family to build your confidence.
✨Tip Number 3
Show off your resilience! Be prepared to discuss how you've handled challenging situations in the past. Employers love to see candidates who can stay calm under pressure and find solutions on the spot.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our platform. It not only streamlines the process but also ensures your application gets the attention it deserves.
We think you need these skills to ace Civil Enforcement Officer in Harlow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the responsibilities of a Civil Enforcement Officer. We want to see how you can contribute to road safety and customer service!
Show Off Your Communication Skills: Since you'll be resolving face-to-face customer enquiries, it's essential to demonstrate your written and verbal communication skills in your application. Use clear and concise language to show us you're the right fit for the role.
Highlight Your Resilience: Working as a Civil Enforcement Officer can be challenging, so don’t forget to mention your ability to handle tough situations. Share examples that showcase your resilience and positive attitude – we love to see that!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Colchester City Council
✨Know Your Responsibilities
Familiarise yourself with the key responsibilities of a Civil Enforcement Officer. Be ready to discuss how you would patrol parking restrictions, issue penalty charge notices, and handle customer enquiries. Showing that you understand the role will impress your interviewers.
✨Demonstrate Your Communication Skills
Since this role involves face-to-face interactions, practice articulating your thoughts clearly and politely. Prepare examples of how you've resolved customer issues in the past, as this will showcase your ability to communicate effectively under pressure.
✨Show Your Resilience
The job requires walking long distances in various weather conditions, so be prepared to discuss your physical stamina and resilience. Share any experiences where you've had to overcome challenges, as this will highlight your determination and suitability for the role.
✨Emphasise Teamwork and Independence
This position requires both independent work and collaboration with others. Think of examples from your past where you've successfully worked alone and as part of a team. This will demonstrate your versatility and ability to adapt to different working environments.