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- Tasks: Respond to residents in need and monitor emergency alarm calls.
- Company: Local government council in Essex dedicated to community support.
- Benefits: Flexible part-time shifts and comprehensive training provided.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Full clean driving licence and willingness to undergo an enhanced DBS check.
- Other info: Join a caring team and enjoy a rewarding role with flexible hours.
The predicted salary is between 13 - 16 £ per hour.
A local government council in Essex is looking for caring individuals to join their Helpline service team. This part-time role involves responding to residents in need, monitoring emergency alarm calls, and driving branded vehicles. All necessary training will be provided, and candidates will need a full clean driving licence. Successful applicants must also be prepared to undergo an enhanced DBS check. Flexible shifts across the week are required.
24/7 Monitoring & Helpline Response Officer in Essex employer: Colchester City Council
Contact Detail:
Colchester City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24/7 Monitoring & Helpline Response Officer in Essex
✨Tip Number 1
Make sure you know the ins and outs of the role. Research the local government council and their Helpline service. Understanding their values and mission will help you connect with them during interviews.
✨Tip Number 2
Practice your communication skills! As a Monitoring & Helpline Response Officer, you'll need to be calm and clear when responding to residents. Role-play scenarios with friends or family to build your confidence.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the application process and what it’s really like working in the Helpline service.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining the team!
We think you need these skills to ace 24/7 Monitoring & Helpline Response Officer in Essex
Some tips for your application 🫡
Show Your Caring Side: When writing your application, make sure to highlight your caring nature and any relevant experience you have in helping others. We want to see how you can connect with residents in need!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences shine through without unnecessary fluff.
Highlight Your Driving Skills: Since a full clean driving licence is a must, don’t forget to mention your driving experience. If you've driven branded vehicles before, let us know – it could give you an edge!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Colchester City Council
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a 24/7 Monitoring & Helpline Response Officer. Familiarise yourself with the types of calls you might receive and how to respond effectively. This will show your genuine interest in the role and help you answer questions confidently.
✨Demonstrate Your Caring Nature
Since this role involves responding to residents in need, be prepared to share examples from your past experiences that highlight your empathy and problem-solving skills. Think about situations where you've helped others or handled emergencies, as these stories will resonate well with the interviewers.
✨Show Off Your Driving Skills
As a part of the job involves driving branded vehicles, ensure you mention your full clean driving licence and any relevant driving experience. If you have experience driving in various conditions or handling emergency situations, make sure to bring that up during the interview.
✨Flexibility is Key
The role requires flexible shifts, so be ready to discuss your availability. Highlight your willingness to adapt to different schedules and your commitment to being there for residents when they need help. This will demonstrate your dedication to the role and the community.
