At a Glance
- Tasks: Lead and innovate vital 24/7 services that enhance community wellbeing.
- Company: Dynamic organisation focused on community support and service excellence.
- Benefits: Permanent role with competitive salary and opportunities for professional growth.
- Other info: Join a forward-thinking team dedicated to innovation and community safety.
- Why this job: Make a real impact on people's lives while shaping future community services.
- Qualifications: Senior management experience in service delivery and business development.
The predicted salary is between 50000 - 65000 £ per year.
Working hours
37 hours per week
Contract type
Permanent
Lead and develop vital 24/7 services that support communities, independence and wellbeing.
We are seeking an experienced and commercially minded leader to oversee our 24/7 Helpline, Out of Hours and CCTV services, driving operational excellence, service innovation and sustainable growth.
Reporting at a senior level, you will lead Service Managers and work closely with local authorities, healthcare partners, community organisations and technology providers to deliver high-quality services while identifying new opportunities for growth and partnership.
A key aspect of the role will be ensuring services are well-positioned to respond to and capitalise on opportunities arising from Local Government Reform and changes across Adult Social Care, supporting the development of future-focused, integrated services.
Key Responsibilities
- Lead the delivery, resilience and continuous improvement of 24/7 customer-focused services.
- Develop and implement growth strategies to increase income and expand service reach.
- Drive innovation, service transformation and digital health solutions.
- Prepare services for the impacts and opportunities arising from Local Government Reform and wider social care changes.
- Manage performance, budgets, KPIs and risk.
- Build strong partnerships across public, private and voluntary sectors.
- Shape the future development and commercial opportunities of CCTV and monitoring services.
About You
You will have
- Significant senior management experience in a service delivery environment.
- Proven success in business development, income generation and partnership working.
- Experience leading operational managers and multi-disciplinary teams.
- Strong financial, performance and risk management skills.
- Excellent stakeholder engagement and communication abilities.
- Knowledge of telecare, digital health, community services, adult social care or local government services would be advantageous.
- An understanding of the challenges and opportunities presented by Local Government Reform and Service Integration.
- Have a full driving licence
Why Join Us?
This is an opportunity to lead services that make a real difference to people's lives while helping shape the future of preventative support, digital health and community safety services.
You'll play a key role in preparing services for a changing local government landscape, ensuring they remain sustainable, innovative and responsive to community needs.
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Head of Operations & Business Development in Colchester employer: Colchester City Council
Colchester City Council is an excellent employer, offering a vibrant work culture that prioritises community wellbeing and employee development. With flexible hours, comprehensive training opportunities, and attractive benefits such as free gym membership and generous annual leave, this role allows you to make a meaningful impact while enjoying a supportive environment in the heart of Colchester.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations & Business Development in Colchester
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Colchester City Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Colchester City Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Head of Operations & Business Development in Colchester
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Colchester City Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Colchester City Council
✨Get to Know Public Sector Values
Before your interview with Colchester City Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Colchester City Council.
