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- Tasks: Oversee daily operations of sports and leisure facilities, ensuring top-notch service.
- Company: Join Colchester City Council's vibrant Sport & Leisure team.
- Benefits: Free gym membership, staff discounts, generous leave, and development opportunities.
- Why this job: Make a real impact on community health and wellbeing while growing your career.
- Qualifications: Experience in sports management and strong leadership skills preferred.
- Other info: Dynamic role with training and promotion opportunities across multiple sites.
The predicted salary is between 30000 - 42000 £ per year.
Contract type: Permanent
Working hours:
- 1x 37 hours per week (Varied- shift rotation)
- 1x 33 hours per week (Varied- shift rotation)
An enhanced Disclosure and Barring Service Check (DBS) including the children's barred list is required for this position.
We reserve the right to close the vacancy at any time; therefore early submission of your application is encouraged. Interviews will be held as and when candidates are successfully shortlisted.
Are you a dynamic individual with a passion for sports, leisure, and wellbeing? We are looking for a committed, ambitious and engaged Duty Officer to join our strong team and contribute to the vibrant community of Colchester. Our aim is to provide various sport activities accessible to a wider community.
As a Duty Officer, you will be responsible for overseeing the day-to-day operations of our customer-facing sports and leisure facilities, including staff, bookings, and equipment. Reporting to the Operations Manager, you will play a pivotal role in ensuring the highest standards of front-line service delivery and customer satisfaction.
The successful candidate would ideally have similar experience within the public or private sector. Experience collaborating with departments assisting with supervision and performance management of staff in rostering, cash handling, membership administration and much more. Supporting income generation and retention efforts would be expected, and experience of working with a quality management framework such as QUEST would be an advantage.
Our full-time positions will work 37 hours per week, weekend and evening working will be required. You will be exposed to multiple sites within the Leisure World portfolio and in this multi-skilled role, there will be every opportunity for training, growth, development, and promotion.
If you are passionate about making a difference in the health and wellbeing of our community, we want to hear from you. Join us in our mission to create a healthier, happier Colchester.
Working for Sport & Leisure at Colchester City Council benefits include:
- Free Gym membership or use of the fitness pool
- Various Staff discounts at Leisure World
- Pension with immediate life cover
- Generous Annual Leave
- Travel Discounts
- Online Discounts
- Healthcare Discounts
- Learning and development
Early applications are encouraged as interviews are immediately available. The vacancy may close if suitable and preferred candidates are identified.
For further information please contact Janina Vysniauske at Janina.Vysniauske@colchester.gov.uk
Duty Officer (Sport and Leisure) in Colchester employer: Colchester City Council
Contact Detail:
Colchester City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Officer (Sport and Leisure) in Colchester
✨Tip Number 1
Network like a pro! Reach out to your contacts in the sports and leisure industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your experience aligns with their mission. Practise common interview questions, especially around customer service and team management.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for sports and community wellbeing shine through. They want to see that you’re genuinely excited about making a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to the vibrant community of Colchester.
We think you need these skills to ace Duty Officer (Sport and Leisure) in Colchester
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for sports and leisure in your application. Share any relevant experiences or activities that highlight your commitment to promoting health and wellbeing in the community.
Tailor Your CV: Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your experience in managing staff, bookings, and customer service to show us you’re the right fit for the Duty Officer role.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically so we can easily see how you meet the requirements of the position.
Apply Early!: Don’t wait until the last minute to submit your application. We encourage early submissions as we may close the vacancy once we find suitable candidates. Head over to our website and get your application in!
How to prepare for a job interview at Colchester City Council
✨Know Your Stuff
Make sure you understand the role of a Duty Officer inside out. Familiarise yourself with the day-to-day operations of sports and leisure facilities, and be ready to discuss your experience in managing staff, bookings, and equipment. This will show that you're not just interested in the job, but that you’re genuinely prepared for it.
✨Show Your Passion
This role is all about making a difference in the community's health and wellbeing. Be prepared to share your passion for sports and leisure during the interview. Talk about any relevant experiences or initiatives you've been involved in that demonstrate your commitment to promoting a healthier lifestyle.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle various situations. Think of examples from your past experiences where you successfully managed staff, dealt with customer complaints, or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if the position is right for you. Consider asking about the team dynamics, opportunities for training and development, or how success is measured in this role. It’s a great way to leave a lasting impression!
