Digital Systems Officer - Flexible, Impactful IT Support in Colchester

Digital Systems Officer - Flexible, Impactful IT Support in Colchester

Colchester Full-Time 31500 - 38500 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support users by diagnosing issues and optimising software solutions for smooth operations.
  • Company: Colchester City Council, committed to impactful digital transformation.
  • Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on enhancing user experiences.
  • Why this job: Make a real difference in the community through effective IT support.
  • Qualifications: Experience in IT support and strong communication skills are essential.

The predicted salary is between 31500 - 38500 Β£ per year.

Colchester City Council is seeking a Systems Officer to join the Digital team.

The role focuses on understanding user needs, diagnosing issues, and optimizing software solutions to support day-to-day operations for internal and external customers.

You will work with end-users and suppliers, manage change, meet deadlines, and contribute to a positive customer journey.

A background in IT support and experience communicating across groups is valued; ITILv3 or newer qualification is beneficial.

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Digital Systems Officer - Flexible, Impactful IT Support in Colchester employer: Colchester City Council

Colchester City Council is an excellent employer, offering a vibrant work culture that prioritises community wellbeing and employee development. With flexible hours, comprehensive training opportunities, and attractive benefits such as free gym membership and generous annual leave, this role allows you to make a meaningful impact while enjoying a supportive environment in the heart of Colchester.

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Contact Details:

Colchester City Council Recruitment Team

We think you need these skills to ace Digital Systems Officer - Flexible, Impactful IT Support in Colchester

User Needs Analysis
Issue Diagnosis
Software Optimisation
IT Support
Change Management
Deadline Management
Customer Journey Enhancement