Civil Enforcement Officer - Colchester
Civil Enforcement Officer - Colchester

Civil Enforcement Officer - Colchester

Colchester Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Patrol parking areas, issue notices, and assist customers face-to-face.
  • Company: Join the North Essex Parking Partnership, a multi-award-winning organisation.
  • Benefits: Enjoy flexible hours, generous leave, and discounts at popular retailers.
  • Why this job: Work outdoors, stay active, and make a difference in your community.
  • Qualifications: Full UK driving licence and ability to walk over 10 miles daily.
  • Other info: Inclusive culture with training and career growth opportunities.

The predicted salary is between 24000 - 36000 £ per year.

Contract Type: Permanent

Working Hours: Average of 37 hours per week worked on a rota pattern (part-time hours considered)

Interview date to be confirmed. Interviews will take place via Microsoft Teams. Flexible hours and contract options are available.

Do you enjoy working outdoors and keeping active? Would you want to work for a multi-award-winning organisation with great staff benefits and career opportunities?

About us: The North Essex Parking Partnership is a multi-award-winning, council-run organisation, led by Colchester City Council, which brings together parking services in Braintree, Colchester, Epping Forest, Harlow, Tendring and Uttlesford.

Job description Responsibilities include:

  • Patrolling parking restrictions
  • Protecting the safety and interests of all road users
  • Issuing penalty charge notices
  • Resolving face-to-face customer enquiries
  • Reporting issues with the road network to the appropriate authority

Why work with us? We pride ourselves on our inclusive and supportive staff culture. As a member of the team, you would have access to various benefits, including:

  • Attractive local government pension scheme
  • Generous annual leave entitlement
  • Flexible working options - 4 days on, 4 days off shift pattern as standard
  • Discounts and cashback on purchases at many local and national retailers including, but not limited to:
  • Supermarkets such as Asda, Sainsbury’s, and Tesco
  • Home and Garden stores such as B&Q, IKEA, and Wickes
  • Fashion outlets such as Asos, Matalan, and Primark
  • Sports and leisure facilities such as Bannatyne, Leisure World Colchester, and the Gym Group

Qualifications, skills and experience Applicants must have:

  • A full UK manual driving licence
  • Ability to walk more than 10 miles a day in any weather condition

We provide training and a nationally recognised qualification and prefer applicants to have:

  • Positive, polite, and professional attitude
  • Written and verbal communication skills
  • Literacy, numeracy, and basic IT skills
  • Confidence to work independently and as part of a team
  • Resilience

How to apply: For a friendly chat about the role, please contact Frances Doman, Enforcement Manager, 07800 911079 or email frances.doman@colchester.gov.uk

For further information regarding this vacancy, please click here.

Civil Enforcement Officer - Colchester employer: Colchester City Council

Join the North Essex Parking Partnership, a multi-award-winning organisation that values its employees and offers a supportive work culture. With flexible working options, generous annual leave, and access to a range of discounts at local and national retailers, this role as a Civil Enforcement Officer in Colchester not only keeps you active outdoors but also provides excellent career growth opportunities within a council-run environment.
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Contact Detail:

Colchester City Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Civil Enforcement Officer - Colchester

✨Tip Number 1

Get to know the company! Research the North Essex Parking Partnership and understand their values and mission. This will help you tailor your responses during the interview and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Since interviews are via Microsoft Teams, make sure you’re comfortable with the tech. Do a test run with a friend to check your camera and sound, and prepare answers for common questions related to customer service and teamwork.

✨Tip Number 3

Show off your skills! Think of examples from your past experiences that demonstrate your positive attitude, communication skills, and resilience. Be ready to share how you've handled challenging situations or resolved customer enquiries effectively.

✨Tip Number 4

Don’t forget to ask questions! At the end of the interview, have a couple of thoughtful questions ready about the role or the team culture. This shows your enthusiasm and helps you figure out if this is the right fit for you. And remember, apply through our website for the best chance!

We think you need these skills to ace Civil Enforcement Officer - Colchester

Full UK Manual Driving Licence
Ability to Walk More than 10 Miles a Day
Positive Attitude
Polite and Professional Demeanour
Written Communication Skills
Verbal Communication Skills
Literacy Skills
Numeracy Skills
Basic IT Skills
Confidence to Work Independently
Teamwork Skills
Resilience

Some tips for your application 🫡

Show Your Passion for the Outdoors: Make sure to highlight your love for working outdoors in your application. We want to see that you're excited about being active and patrolling the streets, so let your enthusiasm shine through!

Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that relate to the role.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your responses to match the job description. We’re looking for specific examples of how you meet the qualifications and skills we’ve listed.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding the process!

How to prepare for a job interview at Colchester City Council

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Civil Enforcement Officer. Familiarise yourself with the key tasks like patrolling parking restrictions and issuing penalty charge notices. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Off Your People Skills

Since you'll be resolving face-to-face customer enquiries, it's crucial to demonstrate your communication skills during the interview. Prepare examples of how you've handled difficult situations or provided excellent customer service in the past. This will highlight your positive and professional attitude.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities and resilience. Think about situations where you had to think on your feet or deal with challenging road users. Practising these scenarios can help you articulate your thought process clearly during the interview.

✨Dress for Success, Even Online

Even though the interview will be via Microsoft Teams, dressing smartly can make a great impression. It shows that you take the opportunity seriously. Also, ensure your background is tidy and free from distractions, so the focus remains on you and your qualifications.

Civil Enforcement Officer - Colchester
Colchester City Council
Location: Colchester
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