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- Tasks: Join our Bereavement Services Team and support families during sensitive times.
- Company: Colchester City Council, dedicated to high-quality public services.
- Benefits: Flexible working, free gym membership, generous leave, and a pension scheme.
- Why this job: Make a meaningful impact while gaining valuable qualifications and experience.
- Qualifications: GCSE Maths and English, plus strong communication skills.
- Other info: Exciting training and progression opportunities in a supportive environment.
The predicted salary is between 800 - 1400 £ per month.
Contract type: 21 Months Fixed Term Apprenticeship Contract
Working Hours: 37 hours a week
Colchester City Council is committed to delivering high-quality and accessible services to residents, visitors and businesses. We are a local government authority providing a diverse range of public and commercial services across Colchester, the second largest district in Essex.
We have an exciting opportunity for you to join our Bereavement Services Team as a Cemetery and Crematorium Technician Apprentice. Having recently acquired City status, we have an ambitious People agenda focused on embedding our new vision, purpose and values across the council and enabling continuous improvement and performance delivery.
Duties of the role
- As an essential member of the Bereavement Services Team, you will deal with a variety of enquiries from bereaved families, funeral directors, and members of the clergy.
- You will undertake general administration and office duties including reception duties, processing of crematorium and burial papers and memorial applications.
- There will also be opportunities to shadow staff undertaking front of house duties in the crematorium chapel, including operating the Obitus music system and preparing the chapel for services before each funeral.
- You will need to be willing to learn how to facilitate the scattering of cremated remains and witness and walk in burials within the grounds of the cemetery.
- As well as your Business Administrator Apprenticeship Standard Level 3 qualification, this role will enable you to achieve a BTEC accredited Crematorium Technician training scheme qualification towards the end of your apprenticeship.
Qualifications and skills required
- To be successful in this role, you will have GCSE Maths and English or equivalent, as well as excellent communication and organisational skills.
- An understanding of working in an extremely sensitive and emotive environment is essential.
What we offer
- The Council encourages all employees to maximise their potential.
- You will be entitled to join an attractive pension scheme and will receive a generous annual leave entitlement, including two extra company holidays during the Christmas period.
- Other benefits include:
- Flexible working
- Free Gym membership
- Wagestream and MyMoneyMatters
- Travel and online retail discounts
- Excellent training, development, and progression opportunities.
Interview date: Interviews to be held face to face at Colchester Crematorium and Cemetery, Mersea Road, Colchester.
What you should do next
If you have queries on this role or require anything further, please email Russell.gadsby@colchester.gov.uk
Cemetery and Crematorium Apprentice in Colchester employer: Colchester City Council
Contact Detail:
Colchester City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cemetery and Crematorium Apprentice in Colchester
✨Tip Number 1
Get to know the company! Research Colchester City Council and their Bereavement Services Team. Understanding their values and mission will help you connect during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with bereaved families and various stakeholders, being able to express yourself clearly and empathetically is key. Try role-playing common scenarios with friends or family.
✨Tip Number 3
Prepare questions for your interview! Think about what you want to know about the role and the team. This shows you're engaged and helps you figure out if it's the right fit for you too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it gives you a chance to showcase your enthusiasm for the position right from the start.
We think you need these skills to ace Cemetery and Crematorium Apprentice in Colchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let us see your enthusiasm for the role. Share why you’re interested in working in bereavement services and how you can contribute to our team. A personal touch goes a long way!
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience or skills that match what we’re looking for, especially your communication and organisational skills. We want to see how you fit into our vision!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our council there.
How to prepare for a job interview at Colchester City Council
✨Understand the Role
Before your interview, make sure you thoroughly understand the duties of a Cemetery and Crematorium Technician Apprentice. Familiarise yourself with the types of enquiries you might handle and the sensitive nature of the work. This will help you demonstrate your awareness and readiness to engage with bereaved families.
✨Show Empathy and Communication Skills
Given the emotional environment you'll be working in, it's crucial to convey empathy during your interview. Prepare examples of how you've handled sensitive situations in the past. This will show that you can communicate effectively and compassionately with those who are grieving.
✨Highlight Your Organisational Skills
The role involves various administrative tasks, so be ready to discuss your organisational skills. Think of specific instances where you've successfully managed multiple tasks or projects. This will reassure the interviewers that you can handle the responsibilities of the position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available or how the team supports each other in such a sensitive environment. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
