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- Tasks: Provide excellent customer service and create a welcoming atmosphere at the Visitor Centre.
- Company: Join the friendly team at High Woods Country Park.
- Benefits: Flexible hours, gain experience in customer service, and work in a beautiful park setting.
- Why this job: Perfect for those who love nature and enjoy meeting new people.
- Qualifications: Previous customer service experience and a passion for helping others.
- Other info: Casual role with opportunities during busy periods and holidays.
The predicted salary is between 11 - 16 £ per hour.
Contract Type: x 3 casual agreements
Working Hours: as and when required
Location: High Woods Country Park
We are looking for a Casual Visitor Centre Assistant who can provide excellent service to customers at the High Woods Visitor Centre.
Duties of the role:
- Create a welcoming atmosphere for all customers
- Deal with enquiries
- Make hot drinks
- Sell and order merchandise
- Cover lunch periods for staff
- Maneuver merchandise
- Clean the premises daily
As a casual member of staff, we will be looking for people who are available to cover annual leave and during busy holiday periods. You will have a genuine interest in meeting the public and would like to help them get the most out of their visit to the award-winning High Woods Country Park.
Qualifications and skills required:
- Previous experience of providing face-to-face customer service ideally in a public, tourism or retail setting
- Experience in handling cash and merchandise
- Administration skills
- An interest in and knowledge about High Woods Country Park is desirable
For an informal discussion about this vacancy, please contact Pamela Browse, Visitor Centre Team Leader - Pamela.Browse@colchester.gov.uk. Tel: 07967 828826.
Casual Visitor Centre Assistant in Colchester employer: Colchester City Council
Contact Detail:
Colchester City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Visitor Centre Assistant in Colchester
✨Tip Number 1
Get to know the High Woods Country Park before your interview! Familiarise yourself with the park's features and activities so you can chat about them during your face-to-face meeting. This shows genuine interest and helps you stand out.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might encounter at the Visitor Centre and how you'd handle them. Being prepared will boost your confidence and show that you're ready to provide excellent service.
✨Tip Number 3
Dress smartly for your interview! First impressions matter, especially in a customer-facing role. A neat appearance will help convey your professionalism and enthusiasm for the position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives us a chance to see your enthusiasm for joining the High Woods Visitor Centre team.
We think you need these skills to ace Casual Visitor Centre Assistant in Colchester
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service, especially in public or retail settings. We want to see how you can create that welcoming atmosphere for our visitors!
Be Genuine and Enthusiastic: Let your passion for meeting the public shine through in your application. We love candidates who are genuinely interested in helping others enjoy their time at High Woods Country Park.
Tailor Your Application: Take a moment to customise your application to reflect the specific duties of the Casual Visitor Centre Assistant role. Mention your ability to handle cash, make hot drinks, and keep things tidy – it all counts!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity.
How to prepare for a job interview at Colchester City Council
✨Know Your Stuff About High Woods
Before your interview, do a bit of research about High Woods Country Park. Familiarise yourself with its features, activities, and any events that might be happening. This will show your genuine interest and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
Think of specific examples from your past experiences where you provided excellent customer service. Be ready to share these stories during the interview, as they’ll demonstrate your ability to create a welcoming atmosphere for visitors.
✨Be Flexible and Available
Since this is a casual role, highlight your availability to cover shifts, especially during busy periods. Let them know you’re eager to step in when needed, which shows your commitment to the team and the role.
✨Prepare Questions to Ask
Have a few questions ready to ask the interviewers about the role or the team. This not only shows your enthusiasm but also helps you gauge if the position is the right fit for you. It’s a two-way street!