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- Tasks: Monitor alarms and respond to emergency calls, ensuring customer safety.
- Company: Local government authority in Colchester dedicated to community service.
- Benefits: Flexible part-time hours, training provided, and the chance to make a difference.
- Why this job: Help your community while gaining valuable experience in a supportive environment.
- Qualifications: Full clean driving licence and a calm demeanour required.
- Other info: Opportunity for enhanced DBS check and various shift patterns.
The predicted salary is between 13 - 16 £ per hour.
A local government authority in Colchester is seeking dedicated individuals for part-time roles in their Helpline Service. This position involves monitoring alarms and responding to emergency calls while ensuring customer safety and comfort.
Candidates must have a full clean driving license and a calm demeanor. Training will be provided for both roles, making this an excellent opportunity for those looking to help their community.
A flexible working pattern across various shifts is expected, along with the possibility of obtaining an enhanced DBS check.
24/7 Monitoring & Helpline Officer in Colchester employer: Colchester City Council
Contact Detail:
Colchester City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24/7 Monitoring & Helpline Officer in Colchester
✨Tip Number 1
Make sure you know the ins and outs of the Helpline Service. Research the local government authority in Colchester and understand their values. This will help us tailor our conversations during interviews and show that we’re genuinely interested.
✨Tip Number 2
Practice your calm demeanour! Since this role involves responding to emergency calls, it’s crucial to demonstrate how you handle stressful situations. We can role-play scenarios with friends or family to get comfortable with our responses.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees of the Helpline Service on platforms like LinkedIn. They might share insights that could give us an edge in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our applications and any updates directly from there, making the whole process smoother.
We think you need these skills to ace 24/7 Monitoring & Helpline Officer in Colchester
Some tips for your application 🫡
Show Your Passion for Community Service: When writing your application, let us know why you're excited about helping the community. Share any relevant experiences that highlight your dedication to customer safety and comfort.
Highlight Your Calm Demeanour: This role requires a calm approach, especially in emergencies. Make sure to include examples in your application that demonstrate how you handle stressful situations with composure.
Mention Your Driving License: Since a full clean driving license is a must-have, don’t forget to mention it clearly in your application. It’s a key requirement, and we want to know you meet it right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Colchester City Council
✨Know the Role Inside Out
Make sure you understand what being a 24/7 Monitoring & Helpline Officer entails. Familiarise yourself with the responsibilities, such as monitoring alarms and responding to emergency calls. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Calm Demeanour
Since this position requires a calm demeanor, think of examples from your past experiences where you handled stressful situations effectively. Be ready to share these stories during the interview to demonstrate that you can keep your cool when it matters most.
✨Highlight Your Community Spirit
This role is all about helping the community, so be prepared to discuss why you’re passionate about supporting others. Share any relevant volunteer work or experiences that showcase your commitment to making a positive impact in people's lives.
✨Ask About Training and Development
Since training will be provided, don’t hesitate to ask about it during the interview. This shows that you’re eager to learn and grow in the role. It also gives you insight into how the organisation supports its staff, which is important for your long-term success.
