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- Tasks: Respond to Helpline alarm calls and manage housing repairs in a fast-paced environment.
- Company: Local government authority in Chelmsford with a supportive culture.
- Benefits: Training provided, flexible shifts, and opportunities for career advancement.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Full clean driving licence and ability to pass a DBS check.
- Other info: Join a dynamic team with a focus on personal growth and development.
The predicted salary is between 30000 - 42000 £ per year.
A local government authority in Chelmsford is seeking personnel for the Monitoring Centre role. Responsibilities include responding to Helpline alarm calls and managing housing repairs.
Candidates must have a full clean driving licence and be able to pass a DBS check. Training is provided, with opportunities for a career change in a supportive environment. Flexibility to work various shifts is expected.
24/7 Monitoring & Response Specialist (CCTV & Helpline) in Chelmsford employer: Colchester City Council
Contact Detail:
Colchester City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24/7 Monitoring & Response Specialist (CCTV & Helpline) in Chelmsford
✨Tip Number 1
Make sure you know the ins and outs of the Monitoring Centre role. Familiarise yourself with CCTV operations and helpline protocols. This will help you stand out during interviews and show that you're genuinely interested in the position.
✨Tip Number 2
Practice your responses to common interview questions related to emergency situations and customer service. We all know that being calm under pressure is key for this role, so demonstrate that you can handle it like a pro!
✨Tip Number 3
Don’t forget to highlight your flexibility! Since the job requires various shifts, let them know you’re ready to adapt and work when needed. It shows you're committed and ready to jump in whenever they need you.
✨Tip Number 4
Apply through our website for a smoother process! We want to make it easy for you to get your foot in the door. Plus, it’s a great way to stay updated on any new opportunities that pop up in the future.
We think you need these skills to ace 24/7 Monitoring & Response Specialist (CCTV & Helpline) in Chelmsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in monitoring or helpline roles. We want to see how your skills match the responsibilities listed in the job description.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Monitoring Centre role. Share specific examples of your past experiences that relate to responding to alarm calls and managing repairs.
Show Off Your Flexibility: Since flexibility is key for this role, mention your availability for various shifts in your application. We appreciate candidates who can adapt to different schedules!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us!
How to prepare for a job interview at Colchester City Council
✨Know Your Role Inside Out
Make sure you understand the responsibilities of a Monitoring Centre role. Familiarise yourself with CCTV operations and helpline protocols, as well as the importance of managing housing repairs. This will show your genuine interest and readiness for the position.
✨Highlight Your Flexibility
Since the job requires flexibility in working various shifts, be prepared to discuss your availability. Share examples from past experiences where you've successfully adapted to changing schedules or worked under pressure.
✨Prepare for DBS Check Questions
As passing a DBS check is crucial, be ready to address any concerns regarding your background. Be honest and upfront about your history, and emphasise your commitment to maintaining a clean record moving forward.
✨Show Enthusiasm for Training Opportunities
The role offers training and potential career changes, so express your eagerness to learn and grow within the organisation. Discuss how you value ongoing development and how it aligns with your career goals.
