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- Tasks: Provide tenancy management services for sheltered housing and support older residents.
- Company: Join Colchester Borough Homes, a trusted local housing provider making a real difference.
- Benefits: Enjoy competitive salary, generous leave, flexible working, and excellent training opportunities.
- Why this job: Make a positive impact in the lives of older residents while developing your career.
- Qualifications: Customer service experience and a proactive attitude are essential.
- Other info: Be part of an inclusive team committed to equality and diversity.
The predicted salary is between 29319 - 30616 £ per year.
1 x 18.5 hours per week, permanent – Mon - Friday (Mornings - 3.7 hours a day). Salary is £29319 to £30616 pro-rata as part-time role.
Colchester Borough Homes (CBH) is a wholly owned subsidiary of Colchester City Council. As part of the local business community since 2003, we are an award-winning organisation, providing management and maintenance services to around 7,000 residential, commercial and public buildings throughout the Borough, including the Council housing stock, Colchester Castle and Colchester Town Hall. CBH is a fantastic place to work, delivering vital services and making a real difference to our Sheltered tenants’ lives. We aim to be a trusted choice for local housing, property and community services. We are an ambitious organisation focused on delivering great value services that make a difference.
We are seeking a proactive candidate to provide Tenancy management services for Colchester City Council Sheltered Housing stock.
About you: We are particularly interested in attracting a highly motivated and organised candidate with Housing Management and Customer Service experience. If you are a customer and solution-focused individual who enjoys a challenge and feels you can make a difference, we would like to hear from you.
We offer a range of benefits which include:
- Local Government Pension Scheme with a 20.8% employer contribution
- Excellent training, development, and progression opportunities
- Generous annual leave entitlement, 23 days annual leave (increasing to 26 days after 5 years* service), plus bank and public holidays and two extra company holidays during the Christmas period
- The opportunity to buy up to another 5 days holiday, subject to conditions
- Access to the Employee Assistance Programme
- Provision of a smartphone and laptop
- Discounted gym membership – corporate membership rate at Leisure World and the Northern Gateway
- 1 Volunteering Day per year
- Free Flu Jab
- Exceptional flexible working arrangement
Agile Working at Colchester Borough Homes means having some flexibility about when, where and how we work to best meet the needs of our role and service area.
Other employee benefits include payment of a professional subscription, free yearly eye tests plus a contribution towards glasses for VDU use.
You can find out more about Colchester Borough Homes by visiting www.cbhomes.org.uk.
If you wish to discuss the role, please contact either: Rebecca Johnson – Rebecca.johnson@cbhomes.org.uk | 01206 508917 or Emma Lapsley – emma.lapsley@cbhomes.org.uk | 01206 282514. Interview date to be confirmed.
Equality & Diversity Commitment: Colchester Borough Homes are an equal opportunities employer. As part of our continued commitment to Equality and Diversity, and our workforce accurately reflecting the community we represent, we welcome applicants from all backgrounds, and applicants who have status as an individual with a physical or mental disability. We are a Disability Confident Employer and a Mindful Employer. We also hold accreditations for Working Well, Investors in People Gold status and the Armed Forces Covenant.
How to apply:
Step 1 - Read the advert, Job Accountability Statement and Person Specification.
Step 2 - Click 'Apply online' below and complete the application form in full, ensuring that you indicate how you meet the criteria contained within the Person Specification.
Step 3 - Press 'submit'.
Assistant Housing Officer (Older Persons Services) Part Time, Permanent in Colchester employer: Colchester Borough Homes
Contact Detail:
Colchester Borough Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Housing Officer (Older Persons Services) Part Time, Permanent in Colchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Colchester Borough Homes. Understand their values and services, especially how they support older persons. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to housing management and customer service. Think about your past experiences and how they relate to the role. We can even help you with some mock interviews if you need it!
✨Tip Number 3
Show your passion for making a difference! In your interview, highlight specific examples where you've positively impacted someone's life or improved a process. This aligns perfectly with the ethos of CBH and will make you stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Housing Officer (Older Persons Services) Part Time, Permanent in Colchester
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description and person specification. This will help you understand what we're looking for and how you can showcase your skills effectively.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in housing management and customer service. We want to see how your background aligns with our needs, so don’t hold back!
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple to navigate!
How to prepare for a job interview at Colchester Borough Homes
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Housing Officer and the specific needs of older persons services. Familiarise yourself with Colchester Borough Homes' mission and values, as well as their approach to tenancy management. This will help you demonstrate your genuine interest in the position.
✨Showcase Your Experience
Prepare examples from your past work that highlight your housing management and customer service experience. Think about challenges you've faced and how you resolved them, especially in a way that benefited tenants. This will show that you're proactive and solution-focused, just like they’re looking for.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the role, team dynamics, or the organisation's future plans. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.
✨Be Yourself
Colchester Borough Homes values diversity and individuality, so don’t be afraid to let your personality shine through. Be honest about your motivations and what drives you to work in housing services. Authenticity can set you apart from other candidates.