At a Glance
- Tasks: Lead a team supporting older people in sheltered housing, ensuring excellent service delivery.
- Company: Join Colchester Borough Homes, a community-focused organisation dedicated to enhancing lives.
- Benefits: Enjoy flexible working, generous leave, training opportunities, and discounts on gym memberships.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- Why this job: Make a real impact in the community while developing your leadership skills in a supportive environment.
- Qualifications: Experience in housing services and strong communication skills are essential.
The predicted salary is between 28800 - 43200 £ per year.
Team Leader - Older Persons Services
Job details
Salary £34,681 to £40,612 pro rata
Date posted 15/05/2026
Job reference COLREQ01637
Job description
Permanent, part time, 16 hours per week, Monday (7 hours) Tues (7 hours) Weds (2 hours)
Colchester Borough Homes is looking for an enthusiastic and performance focussed Team Leader. This role will lead a team who provide a professional service to older people living within sheltered housing.
You will be proactive and sensitive in your approach to all aspects of operational support. You will maintain and develop links with both voluntary and professional support services to encourage additional support for tenants.
Key Responsibilities
- Manage, appraise, and develop a team.
- Customer focused with experience in working for a housing organisation.
- Responsible for the delivery of comprehensive tenancy management.
- To lead and monitor all safeguarding responsibilities for Sheltered Housing Services.
- Monitor service provision including facilities management.
- Excellent written and verbal communication skills and able to demonstrate a good knowledge of Microsoft Office applications.
- Experience of working with support agencies and older people.
We offer a range of benefits which include:
- Local Government Pension Scheme with a 19.5% employer contribution
- Excellent training, development, and progression opportunities
- Generous annual leave entitlement, 23 days annual leave (increasing to 26 days after 5 years’ service), plus bank and public holidays and two extra company holidays during the Christmas period.
- The opportunity to buy up to another 5 days holiday, subject to conditions
- Access to the Employee Assistance Programme
- Provision of a smartphone and laptop
- Free parking (for when you’re in the office)
- Discounted gym member - corporate membership rate at Leisure World and the Northern Gateway.
- 1 Volunteering Day per year
- Free Flu Jab
- Exceptional flexible working arrangement
- Agile Working at Colchester Borough Homes means having some flexibility about when, where and how we work to best meet the needs of our role and service area.
Other employee benefits include payment of a professional subscription, Free yearly eye tests plus a contribution towards glasses for VDU use.
Equality & Diversity Commitment
Colchester Borough Homes are an equal opportunities employer. As part of our continued commitment to Equality and Diversity, and our workforce accurately reflecting the community we represent, we welcome applicants from all backgrounds, and applicants who have status as an individual with a physical or mental disability. We are a Disability Confident Employer and a Mindful Employer. We also hold accreditations for Working Well, Investors in People Gold status and the Armed Forces Covenant.
Team Leader - Older Persons Services in Colchester employer: Colchester Borough Council
Colchester Borough Homes is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With generous benefits such as a Local Government Pension Scheme, extensive training opportunities, and flexible working arrangements, we empower our Team Leaders to make a meaningful impact in the lives of older residents in Colchester. Join us to be part of a dedicated team that values diversity and community engagement.
Contact Details:
Colchester Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Older Persons Services in Colchester
✨Tip Number 1
Familiarise yourself with the specific needs of older people in sheltered housing. Understanding their challenges and how to support them will show your commitment to the role and help you stand out during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work with older adults. Attend local events or join relevant online forums to gain insights and make connections that could benefit your application.
✨Tip Number 3
Prepare examples of your leadership experience, particularly in managing teams and delivering customer-focused services. Be ready to discuss how you've successfully led projects or initiatives in previous roles.
✨Tip Number 4
Research Colchester Borough Homes and their approach to older persons' services. Tailoring your conversation during the interview to reflect their values and mission can demonstrate your genuine interest in the organisation.
We think you need these skills to ace Team Leader - Older Persons Services in Colchester
Some tips for your application 🫡
Understand the Role:Thoroughly read the job description and person specification for the Team Leader position. Make sure you understand the key responsibilities and required skills, particularly those related to managing a team and working with older people.
Tailor Your CV:Customise your CV to highlight relevant experience in housing organisations and any previous roles that involved team leadership or working with support agencies. Use specific examples to demonstrate your customer-focused approach.
Craft a Strong Cover Letter:Write a compelling cover letter that addresses how your skills and experiences align with the job requirements. Emphasise your communication skills and your proactive approach to operational support for older persons.
Follow Application Instructions:Ensure you complete the application form in full as instructed. Clearly indicate how you meet the criteria outlined in the person specification, and double-check for any specific requirements mentioned in the job advert.
How to prepare for a job interview at Colchester Borough Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities. Familiarise yourself with the specific needs of older persons services and how your experience aligns with the role.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your leadership abilities, particularly in managing teams and delivering customer-focused services. Be ready to discuss how you've developed and appraised team members in previous roles.
✨Highlight Communication Skills
Since excellent written and verbal communication skills are essential, think of instances where you've effectively communicated with diverse groups, especially older people and support agencies. This will show your ability to connect with tenants and stakeholders.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about the team dynamics, the challenges faced in the role, or how the organisation supports its staff in professional development.
