Hybrid Customer Services Specialist

Hybrid Customer Services Specialist

Full-Time On-site
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Epping Forest District Council is seeking a Customer Services Officer to join its busy contact centre, delivering high quality service across channels. Hybrid working from home and office is available, with training at the Civic Offices in Epping.

You will handle enquiries, process payments, protect data, and support vulnerable customers while maintaining accuracy and empathy in a fast-paced environment.

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Hybrid Customer Services Specialist employer: Colchester Borough Council

Colchester Borough Council is an excellent employer, offering a supportive work culture that values heritage and community engagement. As a Finds Liaison Assistant, you will have the opportunity to contribute to the preservation of local history while enjoying flexible part-time hours and a competitive salary. The council promotes employee growth through training and development opportunities, making it a rewarding place to work in the heart of Colchester.

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Contact Details:

Colchester Borough Council Recruitment Team