At a Glance
- Tasks: Diagnose and resolve end-user support needs while translating requests into clear requirements.
- Company: Join Colchester City Council's innovative Digital team.
- Benefits: Permanent full-time role with training and career development opportunities.
- Other info: Enjoy a supportive environment focused on your growth and success.
- Why this job: Make a real difference in improving customer experiences and service standards.
- Qualifications: Strong problem-solving skills and a passion for customer support.
The predicted salary is between 27000 - 33000 £ per year.
Colchester City Council is seeking a Systems Officer to join the Digital team.
You will diagnose and resolve end-user support needs, translating requests into clear requirements for the organisation and suppliers.
The role emphasises timely delivery, governance, and maintaining high standards of service.
You will work in a permanent, full-time capacity, with 37 hours per week and a focus on improving internal and external customer experiences.
Training and career development are encouraged.
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Systems Support Specialist (End-User Focus) in Colchester employer: Colchester Borough Council
Colchester Borough Council is an excellent employer, offering a supportive work culture that values professional development and community impact. As a Senior Planning Enforcement Officer, you will enjoy flexible working arrangements, a comprehensive local government pension scheme, and access to extensive health and wellbeing programs, all while contributing to meaningful projects in the Braintree area.
Contact Details:
Colchester Borough Council Recruitment Team
