At a Glance
- Tasks: Lead and innovate 24/7 services that enhance community wellbeing and independence.
- Company: Join a forward-thinking organisation dedicated to making a difference in people's lives.
- Benefits: Competitive salary, full-time hours, and the chance to shape future services.
- Other info: Opportunity to work with diverse partners and influence local government reforms.
- Why this job: Make a real impact while driving innovation in community support and digital health.
- Qualifications: Senior management experience and a passion for service delivery and business development.
The predicted salary is between 60000 - 60000 £ per year.
Working hours: 37 hours per week
Contract type: Permanent
Lead and develop vital 24/7 services that support communities, independence and wellbeing. We are seeking an experienced and commercially minded leader to oversee our 24/7 Helpline, Out of Hours and CCTV services, driving operational excellence, service innovation and sustainable growth.
Reporting at a senior level, you will lead Service Managers and work closely with local authorities, healthcare partners, community organisations and technology providers to deliver high-quality services while identifying new opportunities for growth and partnership.
A key aspect of the role will be ensuring services are well-positioned to respond to and capitalise on opportunities arising from Local Government Reform and changes across Adult Social Care, supporting the development of future-focused, integrated services.
Key Responsibilities- Lead the delivery, resilience and continuous improvement of 24/7 customer-focused services.
- Develop and implement growth strategies to increase income and expand service reach.
- Drive innovation, service transformation and digital health solutions.
- Prepare services for the impacts and opportunities arising from Local Government Reform and wider social care changes.
- Manage performance, budgets, KPIs and risk.
- Build strong partnerships across public, private and voluntary sectors.
- Shape the future development and commercial opportunities of CCTV and monitoring services.
You will have:
- Significant senior management experience in a service delivery environment.
- Proven success in business development, income generation and partnership working.
- Experience leading operational managers and multi-disciplinary teams.
- Strong financial, performance and risk management skills.
- Excellent stakeholder engagement and communication abilities.
- Knowledge of telecare, digital health, community services, adult social care or local government services would be advantageous.
- An understanding of the challenges and opportunities presented by Local Government Reform and Service Integration.
- Have a full driving license.
This is an opportunity to lead services that make a real difference to people's lives while helping shape the future of preventative support, digital health and community safety services. You'll play a key role in preparing services for a changing local government landscape, ensuring they remain sustainable, innovative and responsive to community needs.
Apply today and help shape the future of 24/7 support services.
Amphora Trading Ltd has a wide range of services and facilities that can involve dealing with children or vulnerable adults. We treat our obligations for the safety of children and vulnerable adults seriously and expect our staff to be committed to the principles of our published policies and to adhere to the procedures contained within them.
Head of Operations & Business Development in Colchester employer: Colchester Borough Council
Colchester Borough Council is an excellent employer, offering a supportive work culture that values professional development and community impact. As a Senior Planning Enforcement Officer, you will enjoy flexible working arrangements, a comprehensive local government pension scheme, and access to extensive health and wellbeing programs, all while contributing to meaningful projects in the Braintree area.
Contact Details:
Colchester Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations & Business Development in Colchester
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Head of Operations & Business Development at Colchester Borough Council!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Colchester Borough Council or be willing to refer you for that Head of Operations & Business Development position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Colchester Borough Council who’s on the lookout for their next Head of Operations & Business Development star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Head of Operations & Business Development role at Colchester Borough Council!
We think you need these skills to ace Head of Operations & Business Development in Colchester
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Colchester Borough Council. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Colchester Borough Council
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Colchester Borough Council. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
