At a Glance
- Tasks: Manage CCTV systems and support community safety through effective surveillance.
- Company: Join Epping Forest District Council, a forward-thinking organisation focused on community welfare.
- Benefits: Enjoy competitive salary, hybrid working, 28 days leave, and professional development opportunities.
- Other info: Dynamic role with opportunities for career growth and positive community impact.
- Why this job: Make a real difference in community safety while developing your technical skills.
- Qualifications: Strong knowledge of CCTV systems and understanding of surveillance legislation required.
The predicted salary is between 33757 - 36298 £ per year.
The CCTV Operations Officer is responsible for delivering a professional, effective, and legally compliant CCTV service that supports community safety, crime prevention, and enforcement activities across the district. The role combines operational oversight, technical expertise, and investigative support to ensure CCTV systems remain fully functional, evidential standards are maintained, and services continuously evolve to meet operational needs.
Working closely with internal teams, partner agencies, and law enforcement, the postholder provides specialist advice, manages CCTV infrastructure, supports investigations, and contributes to the effective deployment of surveillance solutions to protect communities and support the Council’s priorities.
Key Responsibilities
- Deliver and maintain a compliant and effective CCTV service.
- Manage CCTV systems, repairs, maintenance, and upgrades.
- Gather and manage CCTV evidence to support investigations and enforcement.
- Conduct site surveys and recommend CCTV deployments.
- Provide specialist CCTV advice to officers and partner agencies.
- Resolve technical and operational issues.
- Prepare evidence, reports, and court documentation.
- Support service improvements and project delivery.
- Work with Police and partners to tackle crime and anti-social behaviour.
- Undertake occasional out-of-hours operational support.
About You
You will have strong technical knowledge of CCTV systems and a good understanding of surveillance legislation, evidence handling, and data protection. You will be confident resolving technical issues, supporting investigations, and managing competing priorities. We're looking for someone who is proactive, organised, and detail-oriented, with excellent communication skills and a commitment to delivering high-quality, resident-focused services. You will be able to work effectively both independently and as part of a team, building positive relationships with colleagues, partner agencies, and stakeholders while maintaining high professional standards.
Please note this role requires a NVVP3 check to be undertaken. The Council operates to the standards of the Disclosure and Barring Service (DBS) and applicants are advised that this post is subject to a Basic Disclosure Check.
Working Arrangements
This is a predominantly office-based role, with regular visits across the district to support operational activity and gather evidence. The role offers the opportunity to make a direct impact on community safety, environmental quality, and service delivery.
Why Join Us?
Epping Forest District Council is a place of opportunity and it’s a great time to join us – we’re changing how we deliver our services ensuring we are a place that people are proud of and which delivers its priorities to high standards. Epping Forest District Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
CCTV Operational Officer employer: Colchester Borough Council
Colchester Borough Council is an excellent employer, offering a supportive work culture that values heritage and community engagement. As a Finds Liaison Assistant, you will have the opportunity to contribute to the preservation of local history while enjoying flexible part-time hours and a competitive salary. The council promotes employee growth through training and development opportunities, making it a rewarding place to work in the heart of Colchester.
Contact Details:
Colchester Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Operational Officer
✨Join Security Community Events
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We think you need these skills to ace CCTV Operational Officer
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Colchester Borough Council. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Colchester Borough Council.
How to prepare for a job interview at Colchester Borough Council
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Colchester Borough Council.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Colchester Borough Council.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Colchester Borough Council.
