Resident Experience & Leasing Lead in Manchester

Resident Experience & Leasing Lead in Manchester

Manchester Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the Leasing and Resident Services teams to enhance resident satisfaction and drive occupancy.
  • Company: Colby River, a vibrant Build-to-Rent community in Manchester.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for career growth.
  • Other info: 40 hours per week with a flexible rotating schedule.
  • Why this job: Make a real difference in residents' lives while developing your leadership skills.
  • Qualifications: Strong leadership skills, customer focus, and commercial awareness required.

The predicted salary is between 30000 - 40000 Β£ per year.

Colby River in Manchester is seeking a Resident Services Manager to lead the Leasing and Resident Services teams on site, supporting the General Manager in operations.

You will drive occupancy, resident satisfaction, and team performance, ensuring a seamless journey from enquiry to move-out in a fast-paced Build-to-Rent setting.

This role requires strong leadership, customer focus and commercial awareness, with 40 hours per week across 5 days in a rotating schedule.

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Resident Experience & Leasing Lead in Manchester employer: Colby River

Colby River is an exceptional employer that prioritises employee growth and development within a dynamic and supportive work culture. Located in Manchester, the Senior Resident Services Associate role offers a competitive salary, generous benefits including a matched pension scheme and wellbeing support, and the opportunity to engage with residents while contributing to the success of a forward-thinking real estate company. Join us to be part of a team that values professionalism, accountability, and continuous improvement, all while shaping the future of UK residential communities.

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Contact Details:

Colby River Recruitment Team

We think you need these skills to ace Resident Experience & Leasing Lead in Manchester

Leadership Skills
Customer Focus
Commercial Awareness
Team Performance Management
Occupancy Management
Resident Satisfaction
Operational Support