At a Glance
- Tasks: Lead restaurant operations, ensuring exceptional service from breakfast to dinner.
- Company: Join The Wolseley Hospitality Group, known for its welcoming neighbourhood restaurants.
- Benefits: Enjoy discounts, team incentives, enhanced family leave, and mental health support.
- Other info: Opportunities for training, supplier trips, and career advancement await you!
- Why this job: Be part of a diverse team that values personal growth and customer loyalty.
- Qualifications: Experience in hospitality and a passion for delivering outstanding service.
The predicted salary is between 24000 - 36000 £ per year.
Inspired by the great boulevard cafés of Paris, Colbert is an informal neighbourhood restaurant on Sloane Square.
At The Wolseley Hospitality Group, We create Places where People feel they Belong.
Why work with us as a Senior Waiter?
- Enjoy a generous discount across our restaurants on food and drinks.
- Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
- Enhanced Maternity and Paternity leave to support working families.
- Group-wide access to mental health counselling, legal and financial advice.
- Advance access to earned wages via Wagestream.
- A unique and varied training calendar including supplier trips, masterclasses and visits.
We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.
The role of a Senior Waiter:
- Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
- Capture and shape guests’ needs, offering knowledgeable responses – be proud to serve what we’re proud to create!
- Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards - you are our greatest asset!
The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.
Senior Waiter/ Waitress in London employer: Colbert
At The Wolseley Hospitality Group, we pride ourselves on creating a welcoming and inclusive environment where our team members can thrive. As a Senior Waiter at Colbert, you'll enjoy generous discounts, rewarding incentives, and access to comprehensive support services, all while being part of a diverse team that values personal growth and development. With unique training opportunities and a commitment to promoting from within, we empower you to shape your career in the vibrant setting of Sloane Square.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Waiter/ Waitress in London
✨Tip Number 1
Familiarise yourself with the menu and offerings at Colbert and other restaurants in The Wolseley Hospitality Group. Being knowledgeable about the dishes and drinks will help you impress during the interview and show your passion for the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from your previous experience. Highlight instances where you went above and beyond to create a memorable dining experience, as this aligns with the company's focus on personalised service.
✨Tip Number 3
Research the culture and values of The Wolseley Hospitality Group. Understanding their commitment to inclusivity and employee development will allow you to tailor your responses in the interview, showing that you are a great fit for their team.
✨Tip Number 4
Network with current or former employees of The Wolseley Hospitality Group. Engaging with them can provide valuable insights into the work environment and expectations, which can help you stand out as a well-informed candidate.
We think you need these skills to ace Senior Waiter/ Waitress in London
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and expectations of a Senior Waiter/Waitress. Tailor your application to highlight relevant experience in restaurant operations and customer service.
Craft a Personalised CV:Create a CV that showcases your experience in the hospitality industry, focusing on roles where you provided exceptional service. Include specific examples of how you've contributed to customer satisfaction and team collaboration.
Write a Compelling Cover Letter:In your cover letter, express your passion for the hospitality industry and why you want to work with The Wolseley Hospitality Group. Mention any relevant training or skills that align with their values of inclusivity and excellence.
Proofread Your Application:Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality sector.
How to prepare for a job interview at Colbert
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special dishes or drinks offered at Colbert. Being able to discuss ingredients, preparation methods, and wine pairings will impress your interviewers and show your passion for the role.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight situations where you went above and beyond to ensure a guest's satisfaction, as this is crucial for fostering customer loyalty.
✨Showcase Team Collaboration
As a Senior Waiter, you'll need to work closely with various departments. Be ready to discuss your experience in team settings and how you contribute to a positive working environment, ensuring smooth restaurant operations.
✨Emphasise Your Adaptability
The restaurant industry can be fast-paced and unpredictable. Share examples of how you've adapted to changing situations or handled difficult customers, demonstrating your ability to maintain high standards under pressure.
