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- Tasks: Lead the front of house team and ensure exceptional service standards.
- Company: Join The Wolseley Hospitality Group, known for its inclusive culture.
- Benefits: Enjoy discounts, team incentives, enhanced leave, and mental health support.
- Why this job: Be part of a dynamic team and develop your leadership skills.
- Qualifications: Experience in hospitality and a collaborative work approach.
- Other info: Opportunities for training and career advancement within a diverse environment.
The predicted salary is between 30000 - 40000 £ per year.
Inspired by the great boulevard cafés of Paris, Colbert is an informal neighbourhood restaurant on Sloane Square. At The Wolseley Hospitality Group, we create places where people feel they belong.
Why work with us as a Floor Manager?
- Enjoy a generous discount across our restaurants on food and drinks.
- Rewarding excellence - a team-led incentive, earning up to £100 in high street vouchers.
- Enhanced maternity and paternity leave to support working families.
- Group-wide access to mental health counselling, legal and financial advice.
- Advance access to earned wages via Wagestream.
- A unique and varied training calendar including supplier trips, masterclasses and visits.
We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.
The role of a Floor Manager:
- Support senior management with leading the front of house team, undertaking specific responsibilities for a smooth running of the shift.
- Monitor and uphold the highest standards of presentation and service, also handling guests’ complaints and queries.
- Train, develop and supervise team members to ensure a cohesive and efficient team.
As Floor Manager, you'll bring:
- Mature work approach in a similar setting, leading the team positively and with a sense of collaboration.
- Knowledge of service standards and a basic financial awareness – you’re our greatest asset!
The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.
Floor Manager employer: Colbert Management
Contact Detail:
Colbert Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Get to know the restaurant scene in your area! Visit places like Colbert and chat with staff. This shows your passion for the industry and helps you understand what makes a great Floor Manager.
✨Tip Number 2
Network, network, network! Connect with people in the hospitality industry on social media or at local events. You never know who might have a lead on a Floor Manager position or can give you insider tips.
✨Tip Number 3
When you get an interview, be ready to showcase your leadership skills. Share examples of how you've trained and developed teams in the past. We want to see that you can inspire others to deliver top-notch service!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of The Wolseley Hospitality Group family.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you’re excited about being a Floor Manager at Colbert and how you can contribute to our vibrant team.
Tailor Your CV: Make sure your CV is tailored to the Floor Manager position. Highlight relevant experience in hospitality and any leadership roles you've had. We love seeing how your background aligns with our values and the responsibilities of the role.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community at The Wolseley Hospitality Group.
How to prepare for a job interview at Colbert Management
✨Know the Venue
Before your interview, take some time to familiarise yourself with Colbert and its vibe. Understand the menu, the atmosphere, and what makes it special. This will not only show your genuine interest but also help you answer questions about how you would fit into their team.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your collaborative approach and how you empower others to excel.
✨Understand Service Standards
Brush up on the key service standards expected in a high-quality restaurant setting. Be ready to discuss how you would maintain these standards and handle guest complaints. Demonstrating your knowledge here can set you apart as a candidate who truly understands the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the training calendar, opportunities for advancement, or how the team collaborates during busy shifts. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.