At a Glance
- Tasks: Lead a team providing expert advice on tenancy rights and enforce housing laws.
- Company: Colbern Limited, committed to equal opportunities and community support.
- Benefits: Competitive hourly rate, flexible working days, and impactful community work.
- Other info: Join a dynamic team focused on service improvement and high-quality standards.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Knowledge of tenancy law and experience in managing complex casework required.
The predicted salary is between 62000 - 65000 £ per year.
Overview
Location: Lambeth
Contract: Contract
Salary: £29.79 per hour PAYE or £38.97 per hour limited paid via umbrella company inside IR35
Availability: minimum 2 days per week
Position end: until March 2027
Responsibilities
- Oversee a dedicated team of four officers providing specialist support and advice under the Renters Rights Act.
- Provide strategic leadership, expert technical expertise and staff management across advice, casework and enforcement activity relating to the advertising, letting and ending of private rented sector tenancies.
- Build a high‑performing team, ensuring residents receive accurate, timely, person‑centred advice on their rights and protections.
- Investigate breaches of tenancy law, enforce lawfully, proportionately and consistently.
- Collect evidence up to court‑admissible standards and lead the council with Legal on taking cases to court for criminal prosecution or issuing and collecting civil penalty fines.
- Work closely with Homelessness Prevention and partners across ASC, CSC, Health, VAWG services and voluntary sector organisations.
- Drive service improvements, develop operational policy and maintain high‑quality standards.
Qualifications
- Good knowledge of tenancy law, security of tenure, unlawful eviction, harassment and investigatory frameworks.
- Experience managing or supervising complex casework within a statutory or regulatory context.
- Ability to lead service improvements, develop operational policy and maintain high‑quality standards.
- Strong leadership, communication and partnership‑working skills.
- Proactive, resident‑centred and trauma‑informed approach to working with residents.
Equal Opportunity Statement
Colbern Limited along with our clients are an equal opportunities employer.
Housing Professional / Property Professional employer: Colbern
Colbern Limited is an exceptional employer, offering a dynamic work environment in Lambeth where you can make a real difference in the lives of residents. With a strong focus on professional development, our team-oriented culture encourages collaboration and innovation, ensuring that you have the support and resources needed to excel in your role as a Housing Professional. Enjoy competitive pay rates and the opportunity to contribute to meaningful service improvements while working alongside dedicated professionals committed to upholding tenancy rights.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Professional / Property Professional
✨Tip Number 1
Network like a pro! Reach out to folks in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of tenancy law and recent changes in regulations. We recommend practising common interview questions with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight specific examples where you've led a team or improved service delivery. This will demonstrate your capability to manage and inspire others in a role like this.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Professional / Property Professional
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Housing Professional. Highlight your experience with tenancy law and any relevant casework you've managed. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about tenancy rights and how your proactive, resident-centred approach aligns with our values at StudySmarter. Keep it engaging and personal!
Showcase Your Leadership Skills:Since this role involves overseeing a team, make sure to highlight your leadership experience. Share examples of how you've successfully managed teams or driven service improvements in the past. We love to see strong leaders!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Colbern
✨Know Your Tenancy Law
Brush up on your knowledge of tenancy law, especially the Renters Rights Act. Be prepared to discuss specific cases or scenarios where you applied this knowledge in your previous roles. This will show that you’re not just familiar with the theory but can also apply it practically.
✨Showcase Your Leadership Skills
Since the role involves managing a team, think of examples where you've successfully led a team or project. Highlight your approach to building high-performing teams and how you ensure that everyone is aligned with the goals of providing excellent resident-centred advice.
✨Prepare for Casework Discussions
Expect questions about your experience with complex casework. Prepare to discuss specific cases you've managed, the challenges you faced, and how you overcame them. This will demonstrate your problem-solving skills and your ability to handle sensitive situations effectively.
✨Emphasise Collaboration
This role requires working closely with various partners. Be ready to talk about your experience collaborating with different stakeholders, such as health services or voluntary organisations. Share examples of how you’ve built partnerships to improve service delivery and outcomes for residents.
