At a Glance
- Tasks: Supervise repairs, manage a team, and ensure quality service for tenants.
- Company: Join a leading housing organisation committed to community values.
- Benefits: Competitive pay, career development, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and learning.
- Why this job: Make a difference in people's homes while developing your leadership skills.
- Qualifications: NVQ Level 2 in a building trade and experience in supervising repairs.
Our client is looking for an experienced Repairs Supervisor. Uphold SHPs Values, Behaviours & Leadership expectations at all times. Line management of a team of up to 7 trade staff, skilled, multi-skilled and unskilled.
Responsibilities include:
- Management and development of operational trade staff delivering customer-focused works in line with business objectives.
- Effective performance management of the in-house delivery teams.
- Undertaking inspections on building repairs/defects related to the building fabric, mechanical, plumbing and electrical repairs.
- Specifying, managing and controlling works, ensuring solutions are provided in the form of clear and precise reports.
- Surveying and assessing work in response to complaints to find resolution.
- Providing accurate reports for case management, reporting on repairs and ensuring solutions are provided.
- Conducting pre, during and post inspections of properties ensuring quality from trade staff.
- Issuing remedial snag lists where required and managing delivery within agreed timescales and standards.
- Carrying out inspections/surveys of repair instances that have been escalated from the trade staff or planners.
- Producing scope of works to resolve the repair or refer to complex or major works where necessary.
- Providing support and guidance to housing management teams when technically challenging situations occur.
- Daily monitoring and updating all IT workflow systems to ensure previous trades staff work updates are captured and recorded.
- Checking trades staff have followed the No Access and Follow on Procedures.
- Identifying works to be moved up in priority when required.
- Working closely with the planning team leaders to identify procedural improvements.
Essential qualifications and experience:
- NVQ Level 2 or equivalent in a building trade.
- Demonstrable knowledge and understanding of the sequencing of building maintenance work.
- Excellent technical knowledge and inter-personal skills.
- Extensive experience supervising reactive repairs/void service for social housing.
- Extensive experience supervising a direct delivery workforce.
- Experience of working in a high volume maintenance/void environment.
- Experience of providing clear and precise technical reports for use outside of the department.
- Up to date understanding of health and safety responsibilities of a maintenance service, preferable IOSH Managing Safely.
- An understanding of employment legislation, policies and systems such as H&S, QA systems.
- Good planning and organisational skills.
- Good IT skills and the use of Excel and MS Office are essential.
- Full UK Driving License.
Colbern Limited along with our clients are an equal opportunities employer.
Housing Professional / Property Professional in Sutton employer: Colbern Limited
Colbern Limited is an excellent employer, offering a supportive work culture that prioritises employee development and teamwork. With competitive pay and a commitment to upholding values of leadership and integrity, employees can expect meaningful growth opportunities while contributing to the community through impactful housing projects in Sutton.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Professional / Property Professional in Sutton
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and property sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can demonstrate how your experience aligns with their mission, especially in customer-focused roles.
✨Tip Number 3
Showcase your technical skills during interviews. Be ready to discuss specific examples of how you've managed repairs or led teams effectively in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen and considered for the roles we’re recruiting for.
We think you need these skills to ace Housing Professional / Property Professional in Sutton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Repairs Supervisor. Highlight your experience in supervising trade staff and managing repairs, as well as any relevant qualifications like your NVQ Level 2. We want to see how your skills match what we're looking for!
Showcase Your Technical Knowledge:In your application, don’t shy away from showcasing your technical knowledge. Mention specific experiences where you've dealt with building maintenance or inspections. This will help us see that you understand the ins and outs of the job.
Be Clear and Concise:When writing your application, clarity is key! Use straightforward language and structure your information logically. We appreciate a well-organised application that gets straight to the point, especially when it comes to your experience and skills.
Apply Through Our Website:Remember to apply through our website! It’s the best way for us to receive your application and keep track of all candidates. Plus, you can check out other opportunities while you're there. We can't wait to hear from you!
How to prepare for a job interview at Colbern Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to building maintenance and repairs. Be ready to discuss specific examples from your past experience that demonstrate your understanding of the sequencing of work and how you've managed teams effectively.
✨Showcase Your Leadership Skills
As a Repairs Supervisor, you'll be leading a team. Prepare to share instances where you've successfully managed trade staff, resolved conflicts, or improved team performance. Highlight your ability to motivate and guide others while maintaining high standards.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling complaints or prioritising urgent repairs. Think through your approach to these scenarios beforehand, so you can provide clear, structured responses that reflect your problem-solving skills.
✨Demonstrate Your IT Proficiency
Since good IT skills are essential for this role, be prepared to discuss your experience with workflow systems and software like Excel and MS Office. You might even want to mention any specific projects where you used these tools to improve efficiency or reporting.
