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- Tasks: Manage green spaces and ensure high-quality maintenance for the community.
- Company: Join a supportive team dedicated to enhancing local green areas.
- Benefits: Competitive pay, personal development opportunities, and a chance to make a difference.
- Why this job: Be the voice of the community and improve lives through vibrant green spaces.
- Qualifications: Experience in contract management and strong communication skills.
- Other info: Dynamic role with opportunities for growth and collaboration with various partners.
The predicted salary is between 22 - 30 £ per hour.
Our client is looking for an experienced Greenspaces officer for a contract role. You will be passionate about providing high quality green spaces and working with communities to make Elmbridge a great place to live, work and play. You will be the first point of contact for our Councillors and Communities, responding professionally to queries or concerns about our green spaces.
You will manage the grounds maintenance contract and line manage the Green Spaces Monitoring Officer to ensure the delivery of the grounds maintenance contract. This includes following up on concerns or queries with site visits to confirm locations and the nature of any concerns. You will support the implementation of actions within the Green Space service delivery plan to achieve our vision, strategic aims and objectives.
You will have the opportunity to contribute and deliver continued development of the Green Spaces service areas through consultation with the community and partners. Most of all, you will be working within a great team environment seeking to improve the lives of some of our most vulnerable and deserving residents. With an excellent personal development programme and support, you will have the opportunity to shape your own development and growth and make a real impact in the community.
The main purpose of the role includes:
- Effective monitoring of the contract performance and working in partnership with the contractor to provide evolving services to meet the needs of the community.
- Managing the delivery of the Grounds Maintenance Contract and handling day-to-day telephone calls or emails with queries about the maintenance of our green spaces.
- Dealing with customer feedback, including visiting sites to validate any complaints or concerns where service delivery has not been achieved.
- Working closely with other internal and external partners (Surrey County Council, Surrey Police, Environment Agency etc.) to ensure the green spaces are safe and welcoming to all visitors.
- Supporting the Green Spaces Manager in the delivery of the green spaces grounds maintenance contracts on land owned or managed by Elmbridge Borough Council.
- Providing advice and guidance on green space matters to all relevant stakeholders including residents, users, members and external organisations.
Specific duties and responsibilities include:
- Effectively responding to correspondence, both internal and external, in accordance with the Councils Customer Services Policy.
- Managing the grounds maintenance contract and other maintenance contracts.
- Raising the profile of the Green Spaces Service through effective use of the council’s communications channels.
- Researching, analysing data, and assisting with the preparation of reports, strategies, programmes and budgets as required.
- Developing and maintaining full and effective liaison with other teams within the council.
- Complying with the council’s standing orders, financial regulations and its various policies relating to the service’s activities.
- Providing effective administration and support for the Green Space Team including answering telephone/email enquiries, raising orders for goods and services, invoicing, utilities etc.
- Ensuring that all relevant legislation is applied to the Contracts and appropriate action taken for non-compliance.
- Maintaining and monitoring a database for the regular completion and review of relevant risk assessments.
- Liaising with Surrey Police towards implementing & developing the Council Community Strategy Partnership.
Colbern Limited along with our clients are an equal opportunities employer.
Business Support Officer in Surrey employer: Colbern Limited
Contact Detail:
Colbern Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer in Surrey
✨Tip Number 1
Get to know the company and its values! Before your interview, do a bit of research on Elmbridge Borough Council and their green spaces initiatives. This will help you connect with the team and show that you're genuinely interested in making a difference in the community.
✨Tip Number 2
Practice your communication skills! As a Business Support Officer, you'll be the first point of contact for Councillors and communities. Role-play common scenarios with a friend or family member to boost your confidence in handling queries and concerns.
✨Tip Number 3
Show off your teamwork spirit! Highlight any past experiences where you've collaborated with others to achieve a common goal. The role is all about working within a great team environment, so let them know you're a team player!
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. And remember, check out our website for more opportunities!
We think you need these skills to ace Business Support Officer in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Support Officer role. Highlight your experience with grounds maintenance contracts and community engagement, as these are key aspects of the job. We want to see how your skills align with our mission to improve green spaces!
Show Your Passion: In your cover letter, let us know why you’re passionate about green spaces and community work. Share any relevant experiences that demonstrate your commitment to making Elmbridge a better place. We love seeing candidates who genuinely care about their impact!
Be Professional: Since you'll be the first point of contact for Councillors and communities, it's crucial to showcase your professional communication skills. Ensure your application is clear, concise, and free from errors. We appreciate attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and keep track of all submissions. Plus, you can check out other opportunities while you’re there. We can’t wait to hear from you!
How to prepare for a job interview at Colbern Limited
✨Know Your Greenspaces
Familiarise yourself with the local green spaces and their current conditions. Be ready to discuss how you would improve them and engage with the community. Showing your passion for enhancing these areas will definitely impress.
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Business Support Officer in this context. Review the job description and think about how your skills align with managing contracts and liaising with various stakeholders.
✨Prepare for Scenario Questions
Expect questions about handling customer feedback or managing complaints. Think of specific examples from your past experiences where you successfully resolved issues, especially in a community-focused environment.
✨Showcase Team Spirit
This role involves working closely with a team and various partners. Be prepared to discuss how you collaborate with others and contribute to a positive team environment. Highlight any previous teamwork experiences that demonstrate your ability to work well with diverse groups.
