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- Tasks: Ensure compliance and enforcement of licensing regulations while working with a dynamic team.
- Company: Join a forward-thinking council committed to community safety and support.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Exciting role with potential for career advancement and diverse responsibilities.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in licensing enforcement and a valid UK driving licence required.
Our client is looking for an experienced Senior Licensing Officer – Enforcement. A full UK drivers licence is required. There is a requirement for the postholder to provide a car for the efficient and effective performance of the duties of this role. The postholder is therefore required to be a car driver with a valid driving licence and access to a vehicle. The candidate must have the ability to fulfil all spoken aspects of the role with confidence through the medium of English.
Purpose
To provide an effective and efficient compliance and enforcement service on a day-to-day basis in line with the statutory responsibilities of the Licensing Authority.
Responsibilities & Outcomes
- To work under the direction of the Team Leader to provide a robust licensing enforcement service in relation to all of the Council's licensing responsibilities including but not limited to, taxis, alcohol and entertainment, gambling, scrap metal, collections and regulations made thereafter.
- To prepare prosecution files and appear in court when necessary to act as a council witness.
- To effectively carry out investigative work of complaints, compliance and enforcement matters documenting methods and notes utilised.
- To carry out interviews with licensing clients and complainants to appropriate levels utilising PACE interviewing training when required.
- To make full use of a range of communication tools when dealing with licensing clients and complainants ensuring effective communication of important information.
- To be able to navigate and interrogate a range of IT platforms to provide information to support investigation.
- To be able to use a broad range of IT software including the Microsoft Office suite.
- To impart advice and guidance following the appropriate legal framework and policies to service users on all areas of Licensing.
- To carry out a degree of evening and weekend work relating to licence compliance and enforcement matters.
- To carry out inspections of licensed premises/vehicles as part of the overall enforcement policy.
- To effectively plan such visits accordingly working in conjunction with the Team Leader and develop suitable templates for information collected.
- To take and write witness statements.
- To administer and promote the Best Bar None Scheme.
- To work collaboratively with the Systems and Information Officer to produce effective IT development of the enforcement function.
- To oversee budget monitoring in terms of income and expenditure reconciliation including orders, payments and invoicing.
- To provide effective reporting of the financial position of the service to the Licensing and Land Charges Manager.
- To be able to produce written reports.
The first part of our recruitment process is to send your CV. Should you be shortlisted, Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.
Specialist Officer in St Helens employer: Colbern Limited
Contact Detail:
Colbern Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Officer in St Helens
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with their needs. Practise common interview questions and think of examples that showcase your experience in licensing enforcement.
✨Tip Number 3
Don’t just wait for job alerts! Be proactive and apply directly through our website. This shows initiative and can help you stand out from the crowd. Plus, it’s a great way to keep track of your applications.
✨Tip Number 4
Follow up after interviews with a thank-you email. It’s a simple gesture that can leave a lasting impression. Reiterate your interest in the role and mention something specific from the interview to show you were engaged.
We think you need these skills to ace Specialist Officer in St Helens
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Licensing Officer role. Highlight relevant experience in compliance and enforcement, and don’t forget to mention your driving licence and vehicle access!
Showcase Your Skills: We want to see your skills in action! Include examples of how you've effectively communicated with clients or handled investigations. This will show us you can handle the spoken aspects of the role with confidence.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this and other exciting opportunities.
How to prepare for a job interview at Colbern Limited
✨Know Your Licensing Stuff
Make sure you brush up on the key licensing laws and regulations relevant to the role. Familiarise yourself with the specific areas of enforcement mentioned in the job description, like taxis, alcohol, and gambling. This will show that you're not just interested in the job, but that you understand the responsibilities that come with it.
✨Show Off Your Communication Skills
Since the role involves interviewing clients and complainants, practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've effectively communicated in past roles. This will help demonstrate your ability to handle sensitive situations with professionalism.
✨Get Tech-Savvy
The job requires navigating various IT platforms and using Microsoft Office. Brush up on your IT skills, especially if there are specific software tools mentioned in the job description. Being able to discuss your experience with these tools can give you an edge during the interview.
✨Prepare for Real-Life Scenarios
Think about potential scenarios you might face in this role, such as handling a complaint or conducting an inspection. Prepare your responses to these situations, focusing on how you would apply your knowledge and skills. This will help you feel more confident and ready to tackle any questions they throw your way.