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- Tasks: Monitor and improve quality of services through audits and user feedback.
- Company: Colbern Limited connects talent with opportunities in various sectors.
- Benefits: Earn £21.71 per hour with potential for flexible working arrangements.
- Why this job: Make a real impact on service quality and user satisfaction while collaborating with diverse teams.
- Qualifications: Experience in quality assurance or related fields is essential.
- Other info: Equal opportunities employer; apply by sending your CV.
Quality Assurance Officer Kingston Contract £21.71 per hour Our client is looking for an experienced Quality Assurance Officer. Undertake proactive monitoring of commissioned services at planned and regular intervals with a designated portfolio of services ensuring that colleagues across ASC are appropriately involved and informed Collate quality assurance information and intelligence from variety of sources including, audits, observations, engagement with service users, carers and service providers through in person visits, telephone and questionnaires to inform safeguarding, contract management, commissioning and procurement activity Access quality of care and support being provided, and measure against contractual obligations, safety and quality standards Identify improvement areas and make appropriate recommendations to stakeholders for review and improvement. Ensure service user and carer feedback is captured and used to drive quality improvements for service users Raise concerns on service quality refereed by internal team and through monitoring visits to the Councils governance framework Work with ASC operational teams, relevant professionals and partner organisations on a regular basis to share market intelligence and agree required actions where service quality concerns are identified Support any necessary action required to manage suspensions or provider failure that will impact service delivery Develop, monitor and report on service provider action plans and risk assessments to address poor performance PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Specialist Project Professional employer: Colbern Limited
Contact Detail:
Colbern Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Project Professional
✨Tip Number 1
Familiarise yourself with the latest quality assurance standards and frameworks relevant to the role. This will not only help you understand the expectations but also allow you to speak confidently about how you can contribute to maintaining and improving these standards during interviews.
✨Tip Number 2
Network with professionals in the field of quality assurance, especially those who work within the ASC sector. Engaging with them on platforms like LinkedIn can provide you with insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your ability to monitor service quality and implement improvements. Being able to articulate these examples clearly will showcase your expertise and problem-solving skills during discussions.
✨Tip Number 4
Stay updated on current trends and challenges in the quality assurance landscape, particularly in social care. This knowledge will enable you to engage in meaningful conversations with interviewers and show that you are proactive about your professional development.
We think you need these skills to ace Specialist Project Professional
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Specialist Project Professional position. Tailor your application to highlight relevant experience in quality assurance and service monitoring.
Craft a Targeted CV: Ensure your CV is up-to-date and specifically tailored to the role. Emphasise your experience in quality assurance, stakeholder engagement, and any relevant qualifications that align with the job description.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your skills and experiences make you a suitable candidate. Mention specific examples of how you've contributed to quality improvements in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Quality Assurance Officer.
How to prepare for a job interview at Colbern Limited
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Quality Assurance Officer. Familiarise yourself with quality standards, contractual obligations, and the importance of service user feedback. This will help you articulate how your experience aligns with the role.
✨Prepare Examples
Think of specific examples from your past work that demonstrate your ability to monitor services, identify improvement areas, and implement changes. Be ready to discuss how you've used data and feedback to drive quality improvements.
✨Know the Company
Research Colbern Limited and their clients. Understanding their values, mission, and the services they provide will show your genuine interest in the position and help you tailor your responses during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the challenges the team currently faces or how success is measured in this role. This demonstrates your proactive mindset and eagerness to contribute.
