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- Tasks: Manage complex investigations into fraud and corruption for Lewisham Council.
- Company: Join a dedicated team focused on integrity and accountability in local government.
- Benefits: Earn £26.10 per hour with opportunities for professional growth and development.
- Why this job: Make a real impact by preventing fraud and ensuring justice in your community.
- Qualifications: Experience in investigations and knowledge of relevant legislation required.
- Other info: Flexible working hours and potential for exciting fieldwork.
Housing Repairs Co-ordinators
Islington
Contract
£18.24 per hour
Our client is looking for an experienced Housing Repairs Co-ordinators carrying out admin duties for the business liaison team within repairs. To manage the services delivered by the Housing Direct Repairs Services section, delivering an efficient, effective and responsive customer focused service and to deliver continued learning and improvements from Customer Satisfaction feedback.
To manage the services delivered by the Housing Direct Repairs Services section, delivering an efficient, effective and responsive customer focused service and to deliver continued learning and improvements from Customer Satisfaction feedback.
Qualifications
- Knowledge of the main issues affecting social housing Essential/desirable
- Minimum of 1 years\’ experience of working within a responsive repairs environment and housing management systems
- Experience of dealing with all aspects of building maintenance / repairs in a busy environment
- Experience of processing customers\’ repair requests methodically and accurately within the appropriate policies, procedures and guidelines meeting tight deadlines.
- Ability to problem solve and diagnose repairs accurately.
- Excellent Customer Care & communication skill, experience of working with members of the public, the ability to handle difficult situations in an open and honest manner and liaise with various internal and external parties.
- Ability of working in a team and contribute to the team\’s overall performance.
- Ability to demonstrate accountability and a positive attitude to your responsibilities as an employee of Islington Council.
- Take personal responsibility for self-development; to equip self with skills required to cope with changes in ways of working and keeping abreast of organisational changes.
Colbern Limited along with our clients are an equal opportunities employer.
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Specialist Professional employer: Colbern Limited
Contact Detail:
Colbern Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Professional
✨Tip Number 1
Familiarise yourself with the relevant legislation mentioned in the job description, such as the Fraud Act 2007 and the Police and Criminal Evidence Act 1984. Understanding these laws will not only help you in interviews but also demonstrate your commitment to compliance and professionalism.
✨Tip Number 2
Network with professionals in the field of fraud investigation. Attend local seminars or workshops related to anti-fraud measures, as this can provide valuable insights and connections that may lead to job opportunities within Lewisham Council or similar organisations.
✨Tip Number 3
Prepare for potential interview scenarios by practising how you would handle sensitive situations and confrontational matters. Role-playing these scenarios with a friend can help you articulate your approach to maintaining professionalism and confidentiality.
✨Tip Number 4
Stay updated on current trends and developments in fraud investigation techniques. This knowledge can set you apart from other candidates and show that you are proactive about enhancing your skills and understanding of the field.
We think you need these skills to ace Specialist Professional
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Special Investigations Officer. Focus on your investigative skills, knowledge of legislation, and any previous roles in fraud prevention or investigation.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are the ideal candidate for this role. Mention specific experiences that demonstrate your ability to manage complex investigations and produce high-level reports.
Highlight Relevant Qualifications: If you have qualifications related to law enforcement, fraud investigation, or compliance, make sure to include them. This could include certifications or training in relevant legislation such as the Fraud Act 2007 or the Police and Criminal Evidence Act.
Showcase Your Communication Skills: Since the role involves producing comprehensive reports and conducting interviews, emphasise your written and verbal communication skills. Provide examples of how you've effectively communicated findings or recommendations in past roles.
How to prepare for a job interview at Colbern Limited
✨Know Your Legislation
Familiarise yourself with the key legislation relevant to the role, such as the Fraud Act 2007 and the Police and Criminal Evidence Act 1984. Being able to discuss these laws confidently will demonstrate your understanding of the legal framework within which you'll be operating.
✨Prepare for Complex Case Discussions
Be ready to discuss your experience with complex investigations. Prepare examples that showcase your ability to manage a varied caseload and how you prioritised tasks under pressure. This will highlight your organisational skills and adaptability.
✨Demonstrate Report Writing Skills
Since producing comprehensive reports is a key part of the job, be prepared to discuss your report writing process. Bring examples of past reports if possible, and be ready to explain how you ensure clarity and professionalism in your documentation.
✨Showcase Your Interpersonal Skills
As the role involves interviewing various stakeholders, emphasise your communication and interpersonal skills. Be prepared to discuss how you handle sensitive situations and maintain professionalism, especially when dealing with confrontational matters.
