At a Glance
- Tasks: Support service delivery and customer satisfaction across various sites.
- Company: Join a dynamic team at Colbern Limited, focused on facilities management.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Other info: Split shifts with a focus on teamwork and employee development.
- Why this job: Make a difference in customer satisfaction while developing your skills.
- Qualifications: Experience in facilities management and strong communication skills required.
The predicted salary is between 12.6 - 15.4 £ per hour.
Facilities Assistant Nottingham Contract £13.91 per hour
Our client is looking for an experienced Facilities Assistant. Need to have their own car and be able to do a split shift working 6:00am to 10:00am & 3:00pm to 6:00pm. Enhanced DBS required.
- To assist the Account Manager by supporting the management of service delivery and customer satisfaction within a designated number of area-based sites (Facilities Management Service Level Agreements/Contracts).
- To undertake an active role in the recruitment, retention, and training/development of frontline Building Cleaning employees through application form assessment and interviewing candidates for cleaning and caretaking positions.
- To meet and visit customers to ensure the service is providing high levels of customer satisfaction via discussions and planned meetings to review service performance at agreed and required standards.
- To undertake site visits daily to ensure frontline employees are delivering high service standards and high levels of customer satisfaction. To record visits and provide inspections/audits to aid Account Managers in ensuring service standards are maintained as per contract requirement.
- To plan, review and allocate mobile employees to sites in order to ensure absences occurring through employee sickness, absence and annual leave are covered satisfactorily.
Colbern Limited along with our clients are an equal opportunities employer.
Property and Facilities Professional in Nottingham employer: Colbern Limited
Colbern Limited is an excellent employer, offering a supportive work culture that prioritises employee development and satisfaction. With opportunities for growth within the Facilities Management sector and a commitment to equal opportunities, employees can thrive in a dynamic environment while enjoying the flexibility of split shifts in Nottingham. The company values its staff, providing essential training and fostering a collaborative atmosphere that enhances job satisfaction.
