At a Glance
- Tasks: Manage Council Tax billing and collections while enhancing customer experience.
- Company: Colbern Limited, a reputable firm in Northampton.
- Benefits: Competitive hourly rate of £27, with opportunities for professional growth.
- Other info: Join a supportive team focused on compliance and customer satisfaction.
- Why this job: Make a difference in your community by ensuring fair tax administration.
- Qualifications: Experience in Council Tax billing and familiarity with MRI/Academy system required.
The predicted salary is between 56160 - 56160 £ per year.
Colbern Limited in Northampton seeks an experienced Council Tax and Revenues Officer to oversee the administration of Council Tax Billing. Candidate must have expertise in CT billing and the MRI/Academy system. This role involves interacting with customers, ensuring compliance with legislation, and contributing ideas for improving customer experience.
Hourly rate is £27 via umbrella company inside IR35.
Council Tax & Revenues Specialist: Billing & Collections in Northampton employer: Colbern Limited
Colbern Limited is an excellent employer that values its employees by fostering a supportive work culture in Northampton. With a focus on professional development, the company offers opportunities for growth and encourages innovative ideas to enhance customer experience. Employees benefit from competitive pay and a collaborative environment that prioritises compliance and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Council Tax & Revenues Specialist: Billing & Collections in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the council tax and revenues field. We all know that sometimes it’s not just what you know, but who you know. Attend local events or join online forums to meet people who can help you land that role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the MRI/Academy system. We want you to be able to showcase your expertise confidently. Think about how you can demonstrate your experience with council tax billing and compliance during the chat.
✨Tip Number 3
Don’t forget to highlight your customer service skills! This role involves interacting with customers, so we need to show that you can handle inquiries and improve their experience. Prepare examples of how you've done this in the past.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you're serious about joining the team at Colbern Limited. Let’s get you that job!
We think you need these skills to ace Council Tax & Revenues Specialist: Billing & Collections in Northampton
Some tips for your application 🫡
Show Your Expertise:Make sure to highlight your experience with Council Tax billing and the MRI/Academy system in your application. We want to see how your skills align with what we're looking for!
Customer Interaction Matters:Since this role involves interacting with customers, share examples of how you've improved customer experiences in the past. We love seeing candidates who can connect with people!
Compliance is Key:Don’t forget to mention your understanding of legislation related to Council Tax. We need someone who knows the ins and outs of compliance, so make it clear in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Colbern Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of Council Tax billing and the MRI/Academy system. Familiarise yourself with the latest legislation and any recent changes in policies. This will show that you're not just qualified, but genuinely interested in the role.
✨Customer Interaction Skills
Since this role involves interacting with customers, think about examples from your past experience where you've successfully handled customer queries or complaints. Be ready to discuss how you can improve customer experience at Colbern Limited.
✨Bring Ideas to the Table
Colbern Limited values contributions for improving processes. Prepare a couple of ideas or suggestions on how you could enhance the billing and collections process. This shows initiative and that you're thinking ahead about how to add value.
✨Dress the Part
Even though it’s a council role, first impressions matter! Dress smartly and professionally for your interview. It reflects your seriousness about the position and respect for the company culture.
