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- Tasks: Support customers and partners with administrative tasks at a crematorium.
- Company: Colbern Limited, a supportive employer with various opportunities.
- Benefits: Competitive pay of £13.26 per hour and training opportunities.
- Other info: Join a compassionate team with room for personal growth.
- Why this job: Make a meaningful impact while helping others during difficult times.
- Qualifications: Two years of customer service experience and strong communication skills.
Our client is looking for an experienced Business Support Officer with a minimum of two years relevant experience of dealing directly with customers and partners.
- Willingness to undertake first aid training.
- Able to communicate effectively both verbally and in writing with customers, partners and colleagues.
- Able to plan and organise workloads and ensure completion of work to agreed standards.
- Able to show an understanding and sympathetic attitude towards the bereaved.
- Familiarity and competence with Windows based software.
- Literacy and numeracy skills.
Key responsibilities include:
- Communicating in person, by telephone and in writing with customers and partners of the crematorium.
- Carrying out a range of administrative tasks, including those associated with cremations.
- Receiving payment for crematorium services, issuing receipts and keeping records in compliance with the Council’s financial regulations.
- Assisting the team leader in building and maintaining effective relationships with the crematorium’s partners, such as funeral directors, officiants and suppliers of goods and services.
- Assisting customers with enquiries relating to funerals and memorials.
- Undertaking such other duties of a related nature as may be required for the proper and successful operation of the crematorium.
Colbern Limited is an equal opportunities employer.
Business Support Officer/ Administrator in Newport employer: Colbern Limited
Contact Detail:
Colbern Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer/ Administrator in Newport
✨Tip Number 1
Make sure you research the company and its values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine in front of the hiring team.
✨Tip Number 3
Don’t forget to prepare some questions to ask at the end of your interview. It shows that you’re engaged and gives you a chance to find out if the company is the right fit for you.
✨Tip Number 4
Follow up with a thank-you email after your interview. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Business Support Officer/ Administrator in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Support Officer role. Highlight your relevant experience, especially any customer-facing roles, and showcase your organisational skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your communication skills and any experience with administrative tasks. We love seeing genuine enthusiasm for the position!
Showcase Your Skills: Don’t forget to highlight your familiarity with Windows-based software and your literacy and numeracy skills. These are key for the role, so make sure we can easily spot them in your application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Colbern Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the tasks mentioned in the job description, like handling customer enquiries and managing administrative duties. This will help you demonstrate your relevant experience and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since effective communication is key for this position, prepare examples of how you've successfully interacted with customers and partners in the past. Think about specific situations where you resolved issues or built relationships, as this will highlight your ability to connect with others, which is crucial for the role.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you plan and organise your workload. You might want to share a time when you managed multiple tasks effectively or met tight deadlines. This will reassure the interviewer that you can handle the demands of the job and ensure everything runs smoothly at the crematorium.
✨Prepare for Scenario Questions
Expect questions that assess your understanding and empathy towards bereaved families. Think about how you would approach sensitive situations and be prepared to discuss your attitude and approach. Showing that you can handle these conversations with care will set you apart from other candidates.