At a Glance
- Tasks: Lead and manage housing services, ensuring compliance and support for vulnerable households.
- Company: Join a dedicated team at Colbern Limited, focused on making a difference in housing.
- Benefits: Competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to collaborate across various sectors.
- Why this job: Make a real impact in your community by helping those in need of housing support.
- Qualifications: Experience in housing management and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Our client is looking for an experienced Housing Needs & Homelessness Manager.
Minimum 3 days on site, 2 days remote max.
The postholder will ensure services are compliant, outcomes-focused, financially sustainable, and aligned with the Council's wider housing and corporate priorities. Ensure services are accessible, fair, and responsive to the needs of vulnerable households, by promotion of safeguarding, equality, and trauma-informed practice across the service.
Key Responsibilities:
- Lead, develop and manage the team, ensuring high performance, quality decision-making, and continuous improvement.
- Ensure the quality, legality, and timeliness of homelessness assessments, decisions, and placements.
- Deliver homelessness prevention initiatives, ensuring early intervention and effective partnership working.
- Oversee the quality, and health and safety of temporary accommodation, ensuring suitability and safeguarding considerations.
- Support provision of responses to legal challenges, complaints, and Ombudsman enquiries relating to the service.
- Work collaboratively with internal services, registered providers, voluntary and community organisations, health partners, and neighbouring authorities.
- Represent the Council at multi-agency forums and strategic partnerships relating to housing and homelessness.
- Support emergency planning as required and ensure that the out of hours emergency homelessness service is provided and to be included in the out of hours managers standby rota.
Requirements:
- Proven ability to influence based on facts and evidence, a range of audiences with differing competence and abilities.
- Ability to communicate one to one and with specific client groups.
- Substantial practical experience demonstrating development through a series of progressively more demanding and relevant work roles.
- Relevant experience within the service area, working as part of a team to meet service standards, targets and deadlines.
- The ability to lead and manage a public facing team of staff developing and maintaining accommodation projects for homeless households, in a political environment and a broad understanding of the public policy issues affecting local government, social housing and social landlords.
- Good communication, interpersonal and presentation skills, able to explain technical / legal issues clearly.
- Proven ability to negotiate with, persuade and influence others.
- The ability to communicate effectively verbally and in writing with customers, legal representatives, advocates, senior managers and members of the Council and other stakeholders on a wide range of complex and sensitive issues.
- Commitment to delivering high standards of customer care.
- Good ICT skills including use of Microsoft applications and specialist systems.
- Experience of using housing CRM systems.
- Authoritative knowledge of the specialist work area and relevant legislation, regulations, processes, systems, procedures and standards.
- Good knowledge of other areas of the authority relevant to the service and of wider sector / external influences.
- Extensive knowledge of housing legislation, case law, code of guidance and best practice in order to provide the most comprehensive and effective homelessness prevention and homelessness service.
- A working knowledge of housing law relating to security of tenure, homelessness, and landlord and tenant and the ability to monitor contractual liabilities in relation to the management of accommodation.
- Good planning and organisational skills, with proven ability to prioritise and co-ordinate workload, monitor and evaluate work, to ensure deadlines are achieved.
- The ability to organise work to deadlines and targets and to work effectively under pressure and to work with initiative.
- Research, investigation and analysis skills.
- Knowledge of relevant financial processes and experience or training sufficient to ensure financial processing and / or budget monitoring.
Colbern Limited along with our clients are an equal opportunities employer.
Locations
Housing Professional in Newport, Wales employer: Colbern Limited
Colbern Limited is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a focus on delivering high-quality services to vulnerable households, employees benefit from meaningful work that makes a real difference in the community. The Newport location provides a collaborative environment, with opportunities for remote work and engagement in strategic partnerships, ensuring a dynamic and fulfilling career path.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Professional in Newport, Wales
✨Tip Number 1
Network like a pro! Get out there and connect with people in the housing sector. Attend local events, join online forums, or even hit up social media groups. The more people you know, the better your chances of landing that Housing Professional role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in homelessness prevention and team management. Use real examples to demonstrate how you've made a difference in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to organisations you admire and express your interest in working with them. You never know when an opportunity might arise, and it shows you're keen!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll be in the best position to showcase your passion for housing and homelessness management. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace Housing Professional in Newport, Wales
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Housing Needs & Homelessness Manager role. Highlight your relevant experience and skills that align with the job description, especially around compliance, safeguarding, and team management.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've made a difference in previous roles, particularly in homelessness prevention and partnership working.
Keep It Clear and Concise:We love a well-structured application! Keep your writing clear and concise, making it easy for us to see your qualifications. Avoid jargon unless it’s relevant to the role, and make sure to proofread for any typos.
Apply Through Our Website:Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this and other exciting opportunities we have available.
How to prepare for a job interview at Colbern Limited
✨Know Your Housing Legislation
Make sure you brush up on the latest housing legislation and case law relevant to homelessness. Being able to discuss these topics confidently will show that you’re not just familiar with the basics, but that you have a deep understanding of the legal framework that governs the role.
✨Demonstrate Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you’ve had to manage performance or implement improvements. This will help you illustrate your ability to lead and develop a public-facing team effectively.
✨Showcase Your Communication Skills
Practice explaining complex issues in simple terms. You might be asked to communicate with various stakeholders, so being able to convey technical or legal information clearly is crucial. Consider role-playing with a friend to refine your delivery.
✨Highlight Your Problem-Solving Abilities
Be ready to discuss how you've tackled challenges in previous roles, especially those related to homelessness prevention or service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your analytical skills.
