Colbern Limited in Loughborough seeks an experienced Complaints Investigation Officer to collate customer feedback and oversee the Corporate Complaints Policy. The role involves acting as the first point of contact for the policy and ensuring timely, quality responses to complaints.
You will also advise on the Council’s insurance arrangements, support the risk management framework, and ensure fair, non-discriminatory service delivery. Hybrid working: 2 days in office, 3 days at home.
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Complaints Investigator & Policy Liaison (Hybrid) in Loughborough employer: Colbern Limited
As a Finance Professional in Taunton, you will join a supportive and dynamic team dedicated to public service, where your contributions directly impact the community. Our company fosters a collaborative work culture that values employee growth through continuous training and development opportunities, ensuring you can advance your career while making a meaningful difference. With competitive pay and a commitment to work-life balance, we offer an excellent environment for those looking to thrive in the finance sector.
