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- Tasks: Manage temporary accommodation and support homeless households with tenancy sustainment.
- Company: Colbern Limited, a diverse property management company.
- Benefits: Competitive pay rates and opportunities for career growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in housing management and strong customer service skills.
- Other info: Join a supportive team dedicated to helping those in need.
The predicted salary is between 17 - 22 £ per hour.
Please make sure you read the following details carefully before making any applications.
Contract: £21.90 per hour PAYE or £28.55 per hour limited paid via umbrella company inside IR35.
Our client is looking for an experienced Temporary Accommodation Housing Officer. This is a varied job role as we continue to build a diverse property portfolio of temporary accommodation consisting of council owned stock, leased accommodation, hostels and nightly paid accommodation located within and outside Camden borough.
You will provide an enhanced, proactive housing management service for households in our temporary accommodation including all aspects of property management to ensure that the units are well maintained, remain safe and health and safety compliant.
You will be responsible for delivering a customer focused supportive service to homeless households residing in temporary accommodation with a focus on taking all necessary steps to maximise tenancy sustainment. You will be responsible for ensuring that customers are supported with completing Housing Benefit applications, ensuring that the rent accounts have been set and that the rent is collected.
You will liaise with landlords and property providers to build relationships and ensure that repairing obligations and health & housing safety rating standards are met. You'll also be managing relationships with homeless households in temporary accommodation including taking relevant action to manage tenancy breaches.
The first part of our recruitment process is to send your CV. Should you be shortlisted, Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.
SPecialist Officer in London employer: Colbern Limited
Contact Detail:
Colbern Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SPecialist Officer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for Temporary Accommodation Housing Officers. Practise your responses, focusing on your experience with property management and customer service – these are key!
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your ability to manage relationships with landlords and tenants. Share specific examples of how you've successfully navigated similar situations.
✨Tip Number 4
Don't forget to check our website regularly for new job postings! We’ve got a variety of roles that could be perfect for you, so keep an eye out and apply directly through us for the best chance at landing that job.
We think you need these skills to ace SPecialist Officer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Specialist Officer role. Highlight your experience in temporary accommodation and property management, as well as any customer service skills that show you can support homeless households effectively.
Showcase Relevant Experience: When writing your application, emphasise any previous roles where you've managed properties or worked with vulnerable populations. We want to see how your background aligns with the responsibilities of the job!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for easy reading and make sure to address all key aspects mentioned in the job description. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for all relevant opportunities. Plus, you’ll find more roles that might interest you!
How to prepare for a job interview at Colbern Limited
✨Know Your Stuff
Make sure you understand the role of a Temporary Accommodation Housing Officer inside out. Familiarise yourself with housing management principles, tenancy sustainment strategies, and the specific challenges faced by homeless households. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about providing a supportive service to vulnerable households, be ready to share examples of how you've successfully managed customer relationships in the past. Think about times when you went above and beyond to help someone, as this will demonstrate your commitment to customer care.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations related to tenancy breaches or liaising with landlords. Prepare some scenarios in advance and think through your responses. This will not only help you articulate your thought process but also show that you can think on your feet.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in managing temporary accommodation, or how success is measured in this role. This shows that you’re engaged and serious about contributing positively to their team.
