Administration / Customer Services Professional in Llandrindod Wells

Information Compliance Officer Llandrindod Wells, Powys Contract £16.07per hour Our client is looking for an experienced Information Compliance Officer Normally in county hall once a month but may need to be more often to provide support and training To respond to the Council’s obligations under the various information request regimes of Data Protection, Freedom of Information, and Environmental Information Regulations. To support the corporate agenda in the implementation and monitoring of robust governance of information throughout the organisation, and Powys Schools. This is one of a number of roles we are recruiting for please visit our website colbernlimited co uk You will be someone who has: Experience of information regime practices and procedures, including an understanding of confidentiality The ability to handle complex contact queries, from customers and internal clients. Experience of communicating with the public via different methods and channels. An attention to detail. A professional approach to Customers and internal colleagues An ability to work under pressure, to statutory time constraints. What you will do: Prepare responses and disclosures to information requests. Provide advice and guidance to Staff, Schools and the public on data protection and information requests. Maintain and extract data from recording systems. Advise and respond to breaches of personal data. For an informal chat please contact: Debra Jarvis - Information Compliance Manager - (phone number removed) Your responsibilities will be: To respond to the Council’s obligations under the various information request regimes of Freedom of Information, Data Protection and Environmental Information Regulations, To support the corporate agenda in the implementation, and monitoring of robust governance of information throughout the organisation, and Powys Schools. To task and monitor the gathering of relevant information to enable the development of responses to information requests, including requests by the individual to exercise their data protection rights, within strict timelines; and to escalate, delays or concerns as appropriate To prepare responses and disclosures to information requests, based upon the information received from liaising and communicating with staff of all service areas, and utilising knowledge of and the ability to interpret information legislation, to apply the appropriate exemptions to disclosure, as allowed by the specific legislation. To develop and maintain knowledge of guidance and decisions issued by the Information Commissioner’s Office To provide specialised, accurate and timely advice, guidance and instructions to staff, Schools and the public in respect of the various information regimes, in order to promote and assist compliance with the obligations that these place on the Council/School taking into consideration the complexities of the different information regimes. To accurately maintain and extract information from various recording systems and undertake the reporting of information governance measurements to enable further monitoring of the Council’s / School’s compliance with the relevant information legislation. To respond appropriately to reports of breaches of personal data, by the analysis of information supplied/obtained, to ensure the relevant actions in terms of investigation, management and subsequent ICO reporting are carried out in line with Council / School policies and data protection legislation. To carryout precise and accurate administrative duties in an efficient and effective manner in support of the Council’s wider Information Governance agenda, and respective managers. Undertake and manage communication with all internal and external customers through a variety of mediums in an efficient, courteous, sensitive, and welcoming manner, defusing difficult situations should they arise, and determining when appropriate to escalate to others. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer