At a Glance
- Tasks: Provide HR support, manage queries, and assist with payroll processing.
- Company: Join a dynamic team in Wakefield focused on people development.
- Benefits: Earn £14 per hour with opportunities for growth and learning.
- Other info: Great chance to develop your career in a supportive environment.
- Why this job: Be the first point of contact in HR and make a real difference.
- Qualifications: Strong organisation skills and experience in admin, preferably HR.
The predicted salary is between 28000 - 30000 £ per year.
Our client is looking for an experienced HR Support Officer. This HR Support Officer role will be based in the People Development Team and the duties will be specialised to this function.
Purpose: Provide accurate and timely HR administrative support, acting as a first point of contact for HR and payroll queries, and supporting payroll processing.
Key Responsibilities:
- Manage HR queries via People Portal, email, and in person
- Support recruitment and onboarding (job adverts, shortlisting, checks, contracts)
- Maintain employee records and HR systems (starters, leavers, changes)
- Process payroll data and resolve payroll queries
- Administer employee benefits and HR policies
- Produce HR reports (e.g., absence, workforce data)
- Support HR projects, audits, and policy updates
- Provide admin support including note-taking in meetings and general HR tasks
Key Skills & Requirements:
- Strong organisation, attention to detail, and time management
- Good communication and customer service skills
- IT proficiency (MS Office and HR systems)
- Ability to manage confidential information
- Analytical and problem-solving skills
- Experience in admin (HR preferred)
- Knowledge of GDPR; HR/payroll knowledge desirable
- Educated to NVQ Level 3 (CIPD Level 3 desirable)
The first part of our recruitment process is to send your CV. Should you be shortlisted, Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.
Customer Services / Administrator in Leeds employer: Colbern Limited
Colbern Limited is an excellent employer, offering a supportive work culture that prioritises employee development and well-being. Located in Wakefield, the company provides competitive pay, flexible working arrangements, and opportunities for professional growth within the HR field, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Services / Administrator in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching common HR scenarios and questions. Practise your responses, focusing on how your skills match the job description. We want you to shine when it comes to showcasing your experience!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Check out our website for more job opportunities! We’ve got loads of roles that might just be your next big break. Apply directly through us to streamline your application process.
We think you need these skills to ace Customer Services / Administrator in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Support Officer role. Highlight your relevant experience in HR admin, customer service skills, and any specific software you’ve used. We want to see how you fit into our team!
Showcase Your Skills:Don’t just list your skills; give examples of how you've used them in previous roles. Whether it’s managing payroll queries or supporting recruitment, we love seeing real-life applications of your abilities.
Keep It Professional:While we appreciate a friendly tone, remember to keep your application professional. Use clear language, check for typos, and ensure your formatting is consistent. First impressions matter!
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll find more opportunities there too. Let’s get your application in!
How to prepare for a job interview at Colbern Limited
✨Know Your HR Basics
Make sure you brush up on your HR knowledge, especially around payroll processing and employee records. Familiarise yourself with common HR queries and how to resolve them, as this will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Organisation Skills
Since this role requires strong organisation and attention to detail, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. This will help demonstrate your ability to handle the responsibilities of the position.
✨Communicate Clearly
Good communication is key in this role, so practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and skills.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific HR situations, like resolving payroll queries or managing confidential information. Think through some scenarios in advance and be ready to explain your thought process and problem-solving approach.
