At a Glance
- Tasks: Conduct initial homelessness assessments and provide tailored support to prevent homelessness.
- Company: Join a dedicated team at Colbern Limited, focused on making a difference in housing solutions.
- Benefits: Competitive pay of £30 per hour, flexible working with 4 days in the office and 1 day remote.
- Other info: Opportunities for professional development and a chance to contribute to meaningful change.
- Why this job: Make a real impact by helping vulnerable individuals secure stable housing and support.
- Qualifications: Experience in housing advice or social work is preferred, along with strong communication skills.
The predicted salary is between 27 - 33 £ per hour.
Our client is looking for an experienced Housing Options Officer for a contract role in Kettering, paying £30 per hour (limited, paid via umbrella company inside IR35). The role involves conducting initial homelessness assessments for customers at risk of homelessness, assessing eligibility, and determining if any S188 duties are owed, with a key priority to prevent homelessness with a positive outcome.
The successful candidate will work with other Housing Options Advisors in a small team within the Housing Advice and Options Service or Single Homelessness Service, delivering specialist advice, support, and interventions via triage and casework functions for families, certain priority groups, and single homeless people.
Key responsibilities include:
- Acting as a primary point of contact for households who are homeless or threatened with homelessness, providing an effective triage service to assess initial housing needs, risks, and eligibility for assistance.
- Taking swift and decisive action to mitigate risks of eviction or homelessness, delivering timely and appropriate advice and referrals based on circumstances and statutory entitlements.
- Delivering tailored, proactive, and person-centred advice to prevent or relieve homelessness, including negotiating with landlords and identifying suitable alternative accommodation.
- Managing a varied caseload, ensuring compliance with relevant legislation, guidance, and the Council’s policies and procedures.
- Working collaboratively across the Housing Solutions service and participating in multi-agency meetings to improve outcomes.
- Providing empathetic, professional customer service, resolving queries and complaints promptly.
- Maintaining accurate records on all cases using the Council’s homelessness case management system.
- Identifying safeguarding concerns for vulnerable individuals and taking appropriate action.
- Taking responsibility for own learning and development regarding updates to legislation and best practices.
- Providing flexible support during peak periods or emergencies to ensure continuity of service.
- Identifying trends and areas for improvement within the Housing Solutions Service.
Colbern Limited is an equal opportunities employer.
Project Specialist in Kettering employer: Colbern Limited
At Colbern Limited, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. Our team in Kettering enjoys flexible working arrangements, competitive pay, and the opportunity to make a meaningful impact in the community by helping those at risk of homelessness. With a focus on collaboration and continuous learning, we empower our employees to develop their skills while contributing to positive outcomes for vulnerable individuals and families.
